Is Userpilot cheaper than Stonly?
Printed prices can't settle it: Userpilot shows Starter at $299 / mo for up to 2,000 MAUs and Growth from $849 a month, while Stonly's pricing page shows no price or currency for Small Business or Enterprise. Stonly does leave a Basic plan at no charge after its trial (400 guide views a month, 5 published guides, 1 team member); Userpilot's pricing page lists no free plan. Comparing paid plans needs a Stonly quote.
Which is better for customer support teams?
Stonly is built for them: its home page calls it a knowledge platform for customer service, its integrations page describes agent guidance, decision trees and support workflows inside Zendesk, Salesforce, Freshworks and ServiceNow, and Enterprise lists help desk integrations and AI agents. 96 of the 132 Stonly reviews we read praise its knowledge base and in-app help, and 32 its use by agents and staff. Userpilot's pages describe a product growth platform; its integrations page lists Zendesk help center search inside your product and an Intercom integration, and its resource center starts on Growth.
Which has better analytics?
For product usage, Userpilot: usage trends on every plan, and advanced product analytics, event autocapture and 5,000 session replays a month on Growth, with funnels, retention and paths there too, as we read the dashes in its plan table. Analytics is praised in 419 of the 1,022 Userpilot reviews we read and its depth criticised in 185. Stonly's full-path analytics, on both plans, covers its guides: where people get stuck, drop off and which paths they follow. Analytics is praised in 5 of the 132 Stonly reviews we read and its depth criticised in 11.
Which is easier to use?
Reviewers praise both: ease of use comes up in 590 of the 1,022 Userpilot reviews we read and 92 of the 132 Stonly ones, and building without developers in 291 and 22. The learning curve is Userpilot's most-named complaint (270 of 1,022); it comes up in 22 of Stonly's 132.
Do Userpilot and Stonly work in mobile apps?
Userpilot lists native iOS and Android support, mobile analytics and mobile push notifications on Enterprise and as an add-on on Growth; mobile session replay is listed as coming soon. Stonly's interactive-guides page says guides can be surfaced in any web or mobile app with no-code triggers, but the pages we read don't say how mobile apps are supported or on which plan. 18 of the 1,022 Userpilot reviews we read name a gap in mobile support; 2 of the 132 Stonly ones say Stonly is hard to use on a phone, one of them meaning its dashboard.
Can I try them for free?
Both offer a 14-day free trial. Userpilot's needs no credit card, and its pricing page lists no free plan. Stonly's trial is of Small Business; if you don't upgrade, the account drops to a Basic plan without being charged and keeps the guides you built: 400 guide views a month, 5 published guides in one language (up to 100 steps each) and 1 team member.
How are their G2 ratings?
Userpilot is rated 4.6 out of 5 from 1,023 reviews and Stonly 4.8 from 132, as read on 3 Nov 2026. We read all of Stonly's: they date from April 2021 to December 2024, and 129 of the 132 are organic. Of Userpilot's 1,023 we read 1,022, every one G2's filters let us reach: 381 are from 2025 or 2026, and 987 are organic.
How did you compare them?
We read Userpilot's pricing and integrations pages and Stonly's pricing, home, interactive-guides, onboarding-checklists and integrations pages on 19 Oct 2026 and recorded only what they state, then had an AI model read G2 reviews of both (all 132 of Stonly's, and 1,022 of Userpilot's 1,023, every one G2's filters let us reach) and tag each against a fixed list of themes. The method section above lists every page and date.
Userpilot