Userpilot

Rated 4.7 stars by over 82 G2 users

Userpilot is a user engagement tool that allows you to create interactive walkthroughs for your platform and onboard your end-users without friction. While not being the most non-technical people-friendly feature adoption tool on the market, Userpilot offers a wide range of features and use cases.

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Featured Features

We have compiled all the features that Userpilot promises for you with details.

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Product Walkthroughs

Interactive in-app tours that walk users through your product or a certain feature, to improve user training.

In-app Messages

Tooltips, hotspots, and announcement banners to improve feature adoption and user engagement.

In-app Surveys

NPS or short-form surveys to engage with your users and gather valuable feedback at the right time.

Product Usage Tracking

In-depth analytics of the performance of your interactive content and overall product usage.

Growth

$

249

Per month

A plan that scales with your rapidly growing business.

Try Userpilot

For only 2500 users with annual billing.

Up to 5 Languages

Up to 10 Seats

Up to 25 Features

Reporting, Targeting & Customization
‍

Enterprise

$

749

Per month

Custom quotation required for enterprise packages.

Try Userpilot

For only 2500 users with annual billing.

Unlimited Languages

Unlimited Seats

Unlimited Features

Security Audit & Compliance (SOC 2 Type 2 and GDPR)

Growth

$

299

Per month

A plan that scales with your rapidly growing business.

Try Userpilot

For only 2500 users with annual billing.

Up to 5 Languages

Up to 10 Seats

Up to 25 Features

Reporting, Targeting & Customization
‍

Enterprise

$

749

Per month

Custom quotation required for enterprise packages.

Try Userpilot

For only 2500 users with annual billing.

Unlimited Languages

Unlimited Seats

Unlimited Features

Security Audit & Compliance (SOC 2 Type 2 and GDPR)

Userpilot is good for

Many Features in One Product:
‍Userpilot offers almost all the necessary features that are essential for a smooth user onboarding and product adoption procedure.
‍
User Engagement:
The tool aims to increase user engagement without putting all the weight on the shoulders of the support team.

Userpilot is bad for

Not non-technical friendly:
‍Even though the tool claims to be a no-code tool, users say that it takes a long while to implement the tool into a product and to get used to Userpilot’s UI.

Limited Customization:
‍There is one thing that all users fully agree on: the customization options that Userpilot offers are close to none, both

Limited Analytics:
Compared to most of its competitors, the analytics that Userpilot offers fall short for a product that aims to deliver exact results in terms of KPIs.

Featured Features

What is the pricing of Userpilot?

Does Userpilot have a chrome extension?

Does Userpilot offer a Demo?

What integrations does Userpilot have?

How do I install Userpilot?

What does Userpilot do?

Where is Userpilot based?

Does Userpilot have an analytics feature?

Is Userpilot better than Intercom?

from G2

"Easy to use and good support"

Easy to set up experiences and get things underway quickly. Love the video integration and availability to trigger experiences of the Resource Centre. Whenever we got stuck UserPilots support team both CS and technical support are amazing and super responsive especially as we operate in a very different time zone.

from G2

"Userpilot is a great tool to interact with users!"

Since we are using Userpilot as our Onboarding tool, we can react instant towards customer requests more efficiently. The intuitive UI makes it possible to turn ideas into actions. Users could be guided by Userpilot content more efficiently.

Michelle K.

from G2

"Great easy-to-use tool with good potential"

The greatest thing here is how easy it is to use. When taking over the processes related to Userpilot at my company, I could get into it in a few hours. Matching it with our data allows us to make personalized tours and get the most out of our product.

Konstantin L.

Rated 4.7 stars by over 82 G2 users

Userpilot

Featured Features

Product Walkthroughs

In-app Messages

In-app Surveys

Product Usage Tracking

Growth

$

Enterprise

$

Growth

$

Enterprise

$

Userpilot is good for

Userpilot is bad for

Featured Features

What is the pricing of Userpilot?

Does Userpilot have a chrome extension?

Does Userpilot offer a Demo?

What integrations does Userpilot have?

How do I install Userpilot?

What does Userpilot do?

Where is Userpilot based?

Does Userpilot have an analytics feature?

Is Userpilot better than Intercom?

"Easy to use and good support"

"Userpilot is a great tool to interact with users!"

Since we are using Userpilot as our Onboarding tool, we can react instant towards customer requests more efficiently. The intuitive UI makes it possible to turn ideas into actions. Users could be guided by Userpilot content more efficiently.

"Great easy-to-use tool with good potential"

The greatest thing here is how easy it is to use. When taking over the processes related to Userpilot at my company, I could get into it in a few hours. Matching it with our data allows us to make personalized tours and get the most out of our product.

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