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UserOnboarding Academy
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Alternatives guide · 6 tools compared

Chameleon alternatives: 6 tools worth a look

Chameleon does a lot well: reviewers rate it 4.4 out of 5 and praise its ease of use above all. Reasons to look elsewhere include its learning curve, missing features and bugs, caps on live experiences, or a Startup price whose card doesn't say whether it's monthly or yearly. Here are six alternatives, each for a different need, with the facts read from their own pages.

By Yağmur Çiftçi · Published 4 Nov 2026 · How we chose

UserOnboarding Academy isn't owned by Chameleon or any tool on this list. No vendor reviewed this page before publication.

Compare all 6 on price ↓Our Chameleon review

Summarize with AI

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Start with what needs to change

Three picks for three different needs

  1. UserflowBest forunlimited seats and experiences on every planExperiences and team members are unlimited on every plan, where Chameleon caps live experiences at 10 on Startup and 20 on Pro, and Essentials prints its billing period: $300 / mo billed monthly, or $240 / mo billed yearly, for 1,000 MAUs.$300 / mo · Free plan: Not listed
  2. UserpilotBest forproduct analytics and session replay alongside onboardingIt pairs onboarding flows with product analytics, praised in 419 of the 1,022 reviews we read against 23 of 364 for Chameleon, and Growth adds session replay and event autocapture.$299 / mo · Free plan: Not listed
  3. AppcuesBest forin-app, email and push messages from one toolIt sends email and push from the same platform as its in-app flows and lists native iOS and Android apps on every plan; Chameleon's help center says native apps aren't supported.$3,600 / year · Free plan: Not listed

Stay with Chameleon if you want A/B tests, themes and custom CSS for tours and microsurveys in your own product, and your plan's cap on live experiences is enough. Check Chameleon's plans →

Chameleon and its alternatives, price by price

Prices as each vendor shows them, checked 19 Oct 2026–3 Nov 2026. Each tool prices in its own unit, so entry prices buy different amounts. The rows follow the list’s order: the picks, then A–Z.

ToolEntry priceFree planBilled byG2Consider it for
ChameleonThe tool you’re replacing$279Startup, billing period not stated · 2,000 MTUsChecked 19 Oct 2026 on chameleon.io (opens in a new tab)Not listedMonthly tracked users (MTUs) 4.4 (364)364 reviews readA/B tests and styling control
UserflowOn the shortlist$300 / moEssentials, billed monthly (or $240 / mo billed yearly) · 1,000 MAUsChecked 19 Oct 2026 on userflow.com (opens in a new tab)Not listedMonthly active users (MAUs) 4.8 (125)125 reviews readUnlimited seats and experiences
UserpilotOn the shortlist$299 / moStarter, billing period not stated · Up to 2,000 MAUs and 3 seatsChecked 19 Oct 2026 on userpilot.com (opens in a new tab)Not listedMonthly active users (MAUs) 4.6 (1,023)1,022 reviews readOnboarding plus product analytics
AppcuesOn the shortlist$3,600 / yearSpark, billed yearly · Up to 1,000 MAUs · Teams of 25 or fewer · + $250 one-time implementation feeChecked 19 Oct 2026 on appcues.com (opens in a new tab)Not listedMonthly active users (MAUs), number of installations and published experiences 4.6 (362)362 reviews readIn-app, email and push in one tool
Intercom$29 / moEssential, billed monthly (or $19 / mo billed yearly) · Per Full seat, at least 1 · + Proactive Support Plus add-on for product tours: $99 / mo, 500 messages included · + Fin AI Agent from $0.99 per outcomeChecked 3 Nov 2026 on intercom.com (opens in a new tab)Not listedFull seats per month, plus usage: Fin AI Agent outcomes and messaging channels (email campaigns, SMS, WhatsApp, phone) 4.5 (3,952)425 reviews readTeams already on Intercom
PendoCustom quoteQuote based on MAUs and plan features · Free plan available (Pendo Free, up to 500 MAUs)Checked 19 Oct 2026 on pendo.io (opens in a new tab)Pendo Free, up to 500 MAUsMonthly active users (MAUs) plus the functionality in the plan 4.4 (1,827)1,791 reviews readFree up to 500 MAUs; web and mobile
UserGuiding$249 / moStarter, monthly equivalent, billed yearly (or $349 / mo billed monthly) · Up to 2,000 MAUsChecked 19 Oct 2026 on userguiding.com (opens in a new tab)Not listedMonthly active users (MAUs) 4.7 (782)782 reviews readTours plus a knowledge base

Chameleon counts monthly tracked users and Userflow, UserGuiding, Appcues, Userpilot and Pendo monthly active users, but the entry plans cover different amounts (2,000 at Chameleon's Startup, UserGuiding and Userpilot; 1,000 at Userflow and Appcues' Spark), and Appcues also counts installations and published experiences. Intercom charges per Full seat, with its tours in a $99-a-month add-on that includes 500 messages, so price it by seats and messages rather than users.

Why people look for Chameleon alternatives

On G2, which lists 364 Chameleon reviews, the learning curve is the most-named complaint: 81 of the 364 reviews we read. Missing features follow (72), then friction in the builder or browser extension (70) and bugs (56). Price comes up in only 15, but the plans set limits: Startup, whose card prints $279 for 2,000 MTUs with no billing period, allows 10 live experiences, and Pro, from $750 a month, allows 20 and 10 seats.

4.4

364 reviews on G2 · read 3 Nov 2026

Of the 364 reviews read, reviewers praise most often how easy Chameleon is to use (216), its tours, tooltips, banners and other flow types (152), its customer support and success team (132), building flows without developers (93) and in-app surveys (78). They criticise most often the learning curve and hard-to-find settings (81), missing features (72), friction in the builder and Chrome extension (70), bugs (56) and the depth of reporting and analytics (40), while 37 name no dislike.

G2’s star split

  • 5 stars243 reviews
  • 4 stars111 reviews
  • 3 stars5 reviews
  • 2 stars1 reviews
  • 1 stars4 reviews

G2 counts a 4.5 with the 5-star reviews.

Where the reviews we read came from

  • Invited by Chameleon 171
  • Organic 123
  • Invited by G2 for Chameleon 36
  • Invited by G2 27
  • In-app prompt 6
  • G2 charity campaign 1
  • Incentivized 235

Praised for

  • Easy to use216/364 reviews
  • Flow types: tours, tooltips, checklists, modals152/364 reviews
  • Customer support and success team132/364 reviews
  • Builds flows without developers93/364 reviews
  • In-app surveys and NPS78/364 reviews

Criticised for

  • Learning curve, hard-to-find settings81/364 reviews
  • Missing features72/364 reviews
  • Builder or browser-extension friction70/364 reviews
  • Bugs and glitches56/364 reviews
  • Reporting and analytics depth40/364 reviews

37 of 364 name no dislike at all.

All 364 reviews on G2, each read and tagged by an AI model against a fixed list of themes. Written 2016–2026; 44 in the year before 3 Nov 2026.

In reviewers’ words

The 6 alternatives in detail

The three picks come first, then the other 3 A–Z by name. A position is not a score.

Userflow

Best for unlimited seats and experiences on every plan · On the shortlist

Entry price
$300 / moEssentials, billed monthly (or $240 / mo billed yearly) · 1,000 MAUs
Free plan
Not listed
Billed by
Monthly active users (MAUs)

Userflow builds flows, checklists, tooltips, banners, surveys and a resource center for web apps, with unlimited experiences and team members on every plan. Essentials is $300 / mo for 1,000 MAUs, or $240 / mo billed yearly; reviewers praise its ease of use more than anything else (99 of the 125 reviews on G2).

Userflow's homepage, October 2026
userflow.com, October 2026
Why pick Userflow over Chameleon
  • Unlimited experiences and team members on every plan, where Chameleon allows 10 live experiences on Startup, and 20 live experiences and 10 seats on Pro
  • Prices printed with their billing period, $300 / mo billed monthly or $240 / mo billed yearly, where Chameleon's Startup card states none
  • FlowAI Translate translates experiences automatically on every plan, where Chameleon starts localization on Pro, in 5 languages
  • Fewer of its reviewers name bugs (2 of 125) or a learning curve (13 of 125) than Chameleon's (56 and 81 of 364)
Features to evaluate
Keep in mind
  • The pages we read don't list A/B testing, and custom CSS starts on Studio ($500 / mo)
  • Plans include 1,000 MAUs; more are sold in blocks of 1,000, from $40 / mo each
  • Most of its G2 reviews are older: 102 of the 125 date from 2020 to 2023
  • Missing features (28 of 125) and price (16) are its most-named complaints
What its G2 reviewers say

Praised for

  • Easy to use99/125 reviews
  • Customer support and success team52/125 reviews
  • Builds flows without developers31/125 reviews

Criticised for

  • Missing features28/125 reviews
  • Price and plan structure16/125 reviews
  • Reporting and analytics depth15/125 reviews

All 125 reviews on G2, each read and tagged by an AI model against a fixed list of themes. Written 2020–2026.

Our Userflow review · Pricing read on userflow.com checked 19 Oct 2026 · Features read 3 Nov 2026 · G2 reviews read 3 Nov 2026

Userpilot

Best for product analytics and session replay alongside onboarding · On the shortlist

Entry price
$299 / moStarter, billing period not stated · Up to 2,000 MAUs and 3 seats
Free plan
Not listed
Billed by
Monthly active users (MAUs)

Userpilot pairs in-app flows, checklists and surveys with product analytics, which its reviewers praise almost as often as its flow types (419 and 431 of 1,022). Starter is $299 / mo for up to 2,000 MAUs and 3 seats; Growth starts at $849 / mo.

Userpilot's homepage, October 2026
userpilot.com, October 2026
Why pick Userpilot over Chameleon
  • Analytics is praised in 419 of the 1,022 reviews we read, against 23 of 364 for Chameleon, whose pages describe analytics of its own experiences only
  • Growth adds advanced product analytics and event autocapture, with 5k session replays and 100k emails a month; its pricing table shows dashes on Starter for funnels, retention and paths
  • Native iOS and Android support on Enterprise, or as an add-on on Growth; Chameleon's help center says native apps aren't supported
Features to evaluate
Keep in mind
  • Starter allows 3 seats and 10 segments; localization and the resource center start on Growth, and its pricing table shows dashes on Starter for A/B testing and custom CSS
  • Neither printed price says whether it's billed monthly or yearly
  • The learning curve is named more often than for Chameleon: 270 of 1,022 reviews read, against 81 of 364
What its G2 reviewers say

Praised for

  • Easy to use590/1,022 reviews
  • Customer support and success team437/1,022 reviews
  • Flow types: tours, tooltips, checklists, modals431/1,022 reviews

Criticised for

  • Learning curve, hard-to-find settings270/1,022 reviews
  • Missing features204/1,022 reviews
  • Reporting and analytics depth185/1,022 reviews

1,022 of the 1,023 reviews on G2, every one its filters let us reach, each read and tagged by an AI model against a fixed list of themes. Written 2018–2026.

Userpilot vs Chameleon, compared in full · Our Userpilot review · Pricing read on userpilot.com checked 19 Oct 2026 · Features read 3 Nov 2026 · G2 reviews read 3 Nov 2026

Appcues

Best for in-app, email and push messages from one tool · On the shortlist

Entry price
$3,600 / yearSpark, billed yearly · Up to 1,000 MAUs · Teams of 25 or fewer · + $250 one-time implementation fee
Free plan
Not listed
Billed by
Monthly active users (MAUs), number of installations and published experiences

Appcues builds flows, checklists, resource menus, banners and NPS surveys, and sends email and push from the same platform; its pricing page says every plan includes every experience type, feature and integration. Its one printed price is Spark, $3,600 / year for up to 1,000 MAUs, for teams of 25 or fewer.

Appcues' homepage, October 2026
appcues.com, October 2026
Why pick Appcues over Chameleon
  • Email and push from the same platform; the Chameleon pages we read describe emailing users only through integrations such as Customer.io
  • Every experience type, feature and integration on every plan, per its pricing page, where Chameleon lists integrations, custom CSS and A/B testing from Pro and HelpBar from Growth
  • Product analytics (trends, funnels, paths and retention) on every plan; the Chameleon pages we read describe analytics of its own experiences only
  • Native iOS and Android, React Native, Flutter and Ionic apps on every plan, per its pricing page and docs; Chameleon's help center says native apps aren't supported
Features to evaluate
Keep in mind
  • Only Spark prints a price, as a yearly figure plus a $250 one-time implementation fee; Start, Grow and Enterprise are quoted after a call, and the trial starts with one
  • The pages we read don't list A/B testing or custom CSS, which Chameleon lists from Pro
  • Published experiences are capped at 10 on Spark and Start, 25 on Grow and 100 on Enterprise
  • Missing features are the most-named complaint (102 of 362 reviews read)
What its G2 reviewers say

Praised for

  • Easy to use231/362 reviews
  • Builds flows without developers104/362 reviews
  • Customer support and success team103/362 reviews

Criticised for

  • Missing features102/362 reviews
  • Learning curve, hard-to-find settings63/362 reviews
  • Reporting and analytics depth55/362 reviews

All 362 reviews on G2, each read and tagged by an AI model against a fixed list of themes. Written 2016–2026.

Our Appcues review · Pricing read on appcues.com checked 19 Oct 2026 · Features read 3 Nov 2026 · G2 reviews read 3 Nov 2026

Intercom

Best for teams whose customer support already runs on Intercom

Entry price
$29 / moEssential, billed monthly (or $19 / mo billed yearly) · Per Full seat, at least 1 · + Proactive Support Plus add-on for product tours: $99 / mo, 500 messages included · + Fin AI Agent from $0.99 per outcome
Free plan
Not listed
Billed by
Full seats per month, plus usage: Fin AI Agent outcomes and messaging channels (email campaigns, SMS, WhatsApp, phone)

Intercom is a customer-service platform (a shared inbox, help center and its Fin AI agent) that also sends product tours, checklists and tooltips. Tooltips and banners come with every plan; product tours, checklists and surveys need the Proactive Support Plus add-on, $99 a month including 500 messages.

Intercom's homepage, October 2026
intercom.com, October 2026
Why pick Intercom over Chameleon
  • Tours share customer data, help-center content and reporting with the inbox and Fin, per its Outbound page
  • Tooltips and banners are free and unlimited on every plan, per its help center, where Chameleon caps live experiences on Startup and Pro
  • Series, in the add-on, sequences product tours, in-app messages, email and push in one campaign
Features to evaluate
Keep in mind
  • Priced per seat, with at least one paid Full seat: Essential is $29 / mo billed monthly ($19 billed annually), a new-customer price against a $39 list price
  • Product tours, checklists and surveys need the add-on, and messages beyond the 500 included are charged per unit
  • Its Product Tours FAQ says tours don't work on mobile web or in mobile apps, though the add-on includes mobile carousels and push
  • G2 lists Intercom as Fin, its AI agent, so its 4.5 rating and 3,952 reviews cover the whole suite (inbox, help desk and Fin), not the tours alone
  • In the 425 of those reviews that mention its tours, onboarding, checklists, banners, tooltips or outbound messages, missing features (152) and price and plan structure (119) are the most-named complaints, and 373 of the 425 predate 2024
What its G2 reviewers say

Praised for

  • Flow types: tours, tooltips, checklists, modals310/425 reviews
  • Easy to use198/425 reviews
  • Results: activation, adoption, fewer tickets110/425 reviews

Criticised for

  • Missing features152/425 reviews
  • Price and plan structure119/425 reviews
  • Learning curve, hard-to-find settings66/425 reviews

We read 3,906 of the 3,952 reviews on G2; the 425 that mention product tours, onboarding, checklists, banners, tooltips or outbound messages were each tagged by an AI model against a fixed list of themes. Written 2015–2026. G2 now lists Intercom as Fin, its AI agent, so the rating and review count cover the whole suite (support inbox, help desk and Fin included), not only product tours.

Our Intercom review · Pricing read on intercom.com checked 3 Nov 2026 · Features read 3 Nov 2026 · G2 reviews read 3 Nov 2026

Pendo

Best for a free plan, and guides in native mobile apps

Entry price
Custom quoteQuote based on MAUs and plan features · Free plan available (Pendo Free, up to 500 MAUs)
Free plan
Pendo Free, up to 500 MAUs
Billed by
Monthly active users (MAUs) plus the functionality in the plan

Pendo is a product-analytics platform with in-app guides for web and mobile apps. Pendo Free covers up to 500 MAUs, and analytics is the theme its reviewers praise most by a wide margin (1,393 of the 1,791 reviews we read).

Pendo's homepage, October 2026
pendo.io, October 2026
Why pick Pendo over Chameleon
  • A free plan: analytics, in-app guides and Pendo-branded NPS and roadmaps for up to 500 MAUs; Chameleon lists none
  • SDKs for native iOS and Android, React Native, Flutter and more, listed on its own pages; Chameleon's help center says native apps aren't supported
  • Analytics is praised in 1,393 of the 1,791 Pendo reviews we read, against 23 of 364 for Chameleon, whose pages describe analytics of its own experiences only
Features to evaluate
Keep in mind
  • Paid plans are priced on request, and the 30-day trial is arranged through sales
  • Reporting depth (446 of 1,791), the learning curve (428) and missing features (362) are its most-named complaints, and tagging and builder friction comes up in 306
  • Surveys beyond Pendo-branded NPS come with Ultimate or as add-ons, where Chameleon lists microsurveys on every plan
What its G2 reviewers say

Praised for

  • Analytics and product insights1,393/1,791 reviews
  • Flow types: tours, tooltips, checklists, modals862/1,791 reviews
  • Easy to use720/1,791 reviews

Criticised for

  • Reporting and analytics depth446/1,791 reviews
  • Learning curve, hard-to-find settings428/1,791 reviews
  • Missing features362/1,791 reviews

1,791 of the 1,827 reviews on G2, every one its filters let us reach, each read and tagged by an AI model against a fixed list of themes. Written 2016–2026.

Our Pendo review · Pricing read on pendo.io checked 19 Oct 2026 · Features read 3 Nov 2026 · G2 reviews read 3 Nov 2026

UserGuiding

Best for a knowledge base and product-updates feed beside your tours

Entry price
$249 / moStarter, monthly equivalent, billed yearly (or $349 / mo billed monthly) · Up to 2,000 MAUs
Free plan
Not listed
Billed by
Monthly active users (MAUs)

UserGuiding covers tours, hotspots, checklists, resource centers, surveys and banners, and adds a knowledge base and a product-updates feed. Starter is $249 / mo billed yearly ($2,988 a year) for up to 2,000 MAUs, with a 30-day money-back guarantee.

UserGuiding's homepage, October 2026
userguiding.com, October 2026
Why pick UserGuiding over Chameleon
  • A knowledge base and product-updates feed built in, where Chameleon connects to help centers such as Zendesk and Intercom through integrations
  • Starter's prices state their billing period, yearly or monthly, and come with a 30-day money-back guarantee; Chameleon's pricing page lists no refund terms
  • A smaller share of its reviewers name bugs (66 of 782) or a learning curve (78 of 782) than Chameleon's (56 and 81 of 364)
Features to evaluate
Keep in mind
  • A/B testing, custom CSS and localization start on Growth ($499 / mo billed yearly)
  • Starter caps active content at 15 guides, 10 hotspots, 1 checklist and 1 survey
  • Styling limits are a frequent complaint (99 of 782), while 77 of 364 Chameleon reviews praise its styling
  • No native mobile apps, per its own FAQ, and over the MAU quota your guides stop showing
What its G2 reviewers say

Praised for

  • Easy to use456/782 reviews
  • Flow types: tours, tooltips, checklists, modals310/782 reviews
  • Customer support and success team298/782 reviews

Criticised for

  • Missing features182/782 reviews
  • Styling limits99/782 reviews
  • Builder or browser-extension friction95/782 reviews

All 782 reviews on G2, each read and tagged by an AI model against a fixed list of themes. Written 2019–2026.

UserGuiding vs Chameleon, compared in full · Our UserGuiding review · Pricing read on userguiding.com checked 19 Oct 2026 · Features read 3 Nov 2026 · G2 reviews read 3 Nov 2026

Before you switch from Chameleon

Chameleon's themes and custom CSS have to be rebuilt: of the tools here, only Userflow (on Studio), UserGuiding and Userpilot (both on Growth) list custom CSS. Pro is billed monthly by card, but Growth and Enterprise are billed annually, so check your renewal date before you switch.

  1. Save what you haveExport or screenshot every live flow, checklist and survey with its targeting rules, and note the events and integrations each one depends on.
  2. Rebuild one real flowRecreate your most-used flow in the new tool with the same steps and audience, then check it on the browsers, screen sizes and languages your users have.
  3. Follow the dataCheck that users are identified the same way, that the events your flows fire still arrive, and that your activation reports read the new tool's data.
  4. Price it, then switchGet a quote for your real MAUs or seats, renewal included. Turn the old flow off only once the new one has passed, then cancel the old plan.

Also considered

  • Stonly: A knowledge and support platform first, pitched to support teams; its paid plans print no prices, and none of its 132 G2 reviews is newer than December 2024.
  • WalkMe, Whatfix, Userlane and Apty: Digital adoption platforms sold by quote. Userlane and Apty are built mainly for guiding employees through business software; WalkMe sells versions for employees and for customers, and Whatfix's plans cover employee- and customer-facing apps.
  • iorad: iorad records click-throughs and turns them into step-by-step tutorials, a different job from targeting tours and microsurveys at your product's users.
  • Nickelled: Its site now redirects to Omniplex Learning, and no page we read describes the product.

How we chose

How the list is ordered. The three picks come first, each for a different need; the other 3 follow A–Z by name. A position is not a score, and no tool paid to be listed or placed.

A tool is listed only once we've read its own pricing page and its G2 reviews. Prices, plans, trials and limits come from each vendor's pages, read through a US browser session on the dates shown with each entry; when a page prints no price, the entry says so.

For reviews, an AI model read every G2 review of each tool, as far as G2's filters reach (for Pendo, 1,791 of the 1,827 it lists; for Userpilot, 1,022 of 1,023), and tagged each one against the same themes for every tool. G2 lists Intercom as Fin, its AI agent, so Intercom's rating and review count cover the whole suite; of its reviews, we tagged only the 425 that mention product tours, onboarding, checklists, banners, tooltips or outbound messages. G2's overall rating and count sit beside our counts; we don't publish review scores of our own.

All 364 reviews on G2, each read and tagged by an AI model against a fixed list of themes.

FAQ

What is the best alternative to Chameleon?

It depends on why you're leaving. For unlimited seats and experiences, Userflow; for a knowledge base beside your tours, UserGuiding; for email and push from the same tool, Appcues; for product analytics, Userpilot or Pendo; for guides in native mobile apps, Pendo or Appcues; and if your support team already works in Intercom, Intercom's own tours.

Is there a cheaper alternative to Chameleon?

Chameleon's Startup card prints $279 for 2,000 MTUs but no billing period; the page's structured data lists it as monthly. UserGuiding's Starter is $249 / mo billed yearly for up to 2,000 MAUs, Userflow's Essentials $300 / mo for 1,000 MAUs (or $240 / mo billed yearly), and Pendo Free costs nothing up to 500 MAUs. Each tool counts users its own way, so compare at your own user count.

Which Chameleon alternative has a free plan?

Of the tools here, only Pendo lists one: Pendo Free, for up to 500 MAUs, with analytics, in-app guides and Pendo-branded NPS and roadmaps. The others, like Chameleon, offer free trials instead.

Which alternatives work in native mobile apps?

Appcues lists native iOS and Android, React Native, Flutter and Ionic apps on every plan; Pendo's mobile page lists SDKs for native iOS and Android, React Native, Flutter and more; and Userpilot lists native mobile support on Enterprise and as an add-on on Growth. Intercom's Product Tours FAQ says tours don't work in mobile apps, though its add-on includes mobile carousels and push. UserGuiding's FAQ and the Chameleon and Userflow help centers say native mobile apps aren't supported.

Which alternatives include A/B testing?

Chameleon lists A/B testing and goals from Pro. UserGuiding lists A/B testing with goal tracking on Growth, and Userpilot's pricing table shows a dash for it on Starter. The Appcues and Userflow pages we read don't list it.

Which alternative has unlimited seats?

Userflow includes unlimited team members on every plan. Chameleon allows 10 seats on Pro (5 more cost $300 / mo) and 15 on Growth, with unlimited seats on Enterprise; Userpilot allows 3 on Starter and 15 on Growth.

Which tool has the best analytics?

Among the reviews we read, analytics is the most-praised theme for Pendo (1,393 of 1,791), and Userpilot's is praised in 419 of 1,022. For Chameleon, 23 of 364 praise its analytics and 40 criticise the depth of its reporting.

How did you pick these tools?

Each had to have a pricing page we could read and G2 reviews we could read and tag against the same themes as every other tool. G2 lists Intercom as Fin, so for Intercom we tagged only the reviews that mention its tours, onboarding, checklists, banners, tooltips or outbound messages. The method section above explains how the reviews were read.

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