Interactive tutorial builder · Independent review
iorad review: pricing, features, pros and cons
iorad is a tutorial builder: it records the steps you click through in a browser or desktop app and turns them into interactive tutorials for training, onboarding and help content. It has a free plan for public tutorials, and business plans start at $200 / mo for one creator, with no per-learner fees. Reviewers rate it 4.7 out of 5 on G2 and praise its ease of use most; their most common complaints are missing features and friction capturing and editing tutorials.
By Yağmur Çiftçi · Updated 4 Nov 2026 · How we review
UserOnboarding Academy isn't owned by iorad or any other tool reviewed here. No vendor reviewed this page before publication.
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- Starts at
- $200 / moIndividual, 1 creator; the card prints '$200/month' with no billing period, and the FAQ says choosing the annual subscription at checkout gives Business plans 1 month free. Educator is $10/mo for teachers
- Free plan
- Unlimited public tutorials
- Priced by
- Tutorial creators (seats); unlimited learners, with no per-learner fees
- G2 rating
- 4.7 / 552 reviews, read 3 Nov 2026
Prices checked 19 Oct 2026 · iorad’s own pricing page ↗ · Plans in full
The decision in brief
Is iorad right for you?
Best suited to
Training, support and L&D teams that want to turn click-throughs of web or desktop software into step-by-step tutorials for employees or customers, with unlimited learners and a free plan for public content.
Look elsewhere if
Teams that want tours, checklists and targeting inside their own product: iorad's FAQ says its tutorials are standalone, the pages we read don't mention checklists or targeting, and in-app live guidance is listed only on the Enterprise plan.
Where it works well
- Ease of use is the most-praised theme: 46 of the 52 G2 reviews we read
- A free plan with unlimited capture, public tutorials and learners, and published prices for every plan except Enterprise
- No per-learner fees: pricing is per creator, and every plan includes unlimited learners and tutorials
- Captures in Chrome, Firefox and Edge and in desktop programs through Mac and Windows apps, and exports to video, Word, Google Docs and Google Slides
- Help-center content and employee training are the next most-praised uses, in 17 and 16 of the reviews we read; quick setup also comes up in 16
What to watch for
- Missing features are the most common complaint: 16 of the 52 reviews we read, including a 250-character limit per step (2)
- Friction capturing and editing tutorials comes up in 13 of the reviews we read, bugs in 7 and price in 7
- Free tutorials are public; private tutorials, data masking and the engagement dashboard start on Individual at $200 / mo
- In-app live guidance is listed only on the Enterprise plan and marked beta; otherwise its pricing FAQ describes iorad's tutorials as standalone
iorad pricing: what does it cost?
iorad prices by tutorial creator: every plan, including Free, has unlimited learners and tutorials with no per-learner fees. Free costs nothing and has no time limit, but its tutorials are public. Individual is $200 / mo for one creator and adds private tutorials, data masking and an engagement dashboard; Team is $500 a month with one seat included and $50 a month per extra seat, and adds collaboration, custom branding, SSO and advanced analytics. Enterprise, for 20 or more creators, is a quote. Teachers can buy Educator at $10 a month, and K-12 districts and universities Institutions from $1,200 a year for 10 creators. Annual billing on Business plans gives one month free, but the page prints no annual prices. No trial is listed (the FAQ recommends starting on Free), and there's a full refund within 30 days of purchase.
| Plan | Billed monthly | Billed yearly, per month | Covers | Includes |
|---|---|---|---|---|
| Free | Free | – | Unlimited learners |
|
| Individual | $200 | – | 1 creator |
|
| Team | $500 | – | 1 seat included; $50/mo per extra seat |
|
| Enterprise | – | – | Quote upon request, for 20+ creators across departments |
|
| Educator | $10 | – | 1 creator |
|
| Institutions | – | – | From $1,200 / year (card: '$1200+/year'); includes 10 creators |
|
- Free trial
- Not listed; the FAQ recommends starting on the Free plan
- Refunds
- Full refund if you contact iorad within 30 days of purchase
Full pricing notes
The page has three audience tabs. Individual, Team and Enterprise are the plan cards on the Business tab (the default). Educator ('$10/month', 1 creator) and Institutions ('$1200+/year', includes 10 creators) are cards on the Education tab; the pricing FAQ lists them as $10/month and $1,200/year. The Non-Profits tab shows Individual '$140+/month' (1 creator) and Team '$350+/month' (1 seat included, $50/mo per extra seat), both with a 'Contact Us' button. No annual prices are printed: the FAQ says Business plans get 1 month free when the annual subscription is chosen at checkout, so annualMonthly is left null, and Institutions is printed only as a yearly price, so it sits in units. The Team card says it's 'For teams of 2+ creators' and also '1 seat included. $50/mo per extra seat'. The plan-comparison table (marks read from screenshots) gives Individual and up tutorial privacy, data masking, drafts & version history, basic audio and the dashboard; Team and up premium audio, video recording, custom branding, exports & static lists, auto-domain sharing, team collaboration, SSO, Salesforce integration, Embed External Content, ioradical Agents, analytics, extension and widget libraries, and a Web Library ('10' on Team, '20+' on Enterprise); and Enterprise alone translations, multiple team accounts, advanced exports, Encrypt & Anti-Track, Live Guidance and iorad MCP. It marks Live Guidance, ioradical Agents, iorad MCP and Embed External Content as beta. All paid plans include unlimited learners and tutorials with no per-learner fees or overages. Annual subscriptions can be paid by card or by invoice (ACH or check); Educator must be paid by card. Card subscriptions can be cancelled anytime and revert to Free, keeping published tutorials live.
A dash means the page doesn’t print that figure. Read 19 Oct 2026 from iorad.com/pricing, and re-checked against screenshots of the live page 19 Oct 2026.
What can iorad do, and on which plans?
From iorad's own pages, checked 3 Nov 2026. This is what the vendor documents, not hands-on test results; a feature missing here may simply not be on the pages we read.
Experiences
Interactive tutorials
Records the steps you click through and turns them into an editable step-by-step tutorial for training, onboarding or SOP documentation.
Availability: All plans, including Free (unlimited capture)
Source: iorad.com/pricingLearning modes
Learners choose how to take each tutorial: try it, scroll, slide, watch or quiz. The FAQ lists the formats as Interactive, Video, Scroll, Slide, Quiz and Do.
Availability: All plans, including Free
Source: iorad.com/pricingTutorial libraries
Groups tutorials in a web library (link or embed), an extension library matched to the site being viewed, or a widget library added to your app with JavaScript.
Availability: Extension and widget libraries from Team; the Web Library holds 10 on Team and 20+ on Enterprise
Source: iorad.com/pricingProduct tours
Live Guidance (Live Mode) overlays step-by-step prompts inside your application while learners do the task: the only in-app form of an iorad tutorial. The pricing FAQ says iorad's other tutorials are standalone, not DAP-style overlays.
Availability: Enterprise
Before you rely on it: The plan table marks Live Guidance as a beta feature.
Source: iorad.com/pricingAudio and video
Text-to-speech narration; premium neural voices, recorded voiceovers, closed captions and background music; video recorded or uploaded to any step.
Availability: Basic audio on Individual; premium audio and video options on Team
Before you rely on it: The pricing page names Amazon, Google and Microsoft voices; the features page names Amazon and Google.
Source: iorad.com/pricingLocalization
AI translation of tutorial text and audio into 100+ languages; the features page also mentions customizing your own translations.
Availability: Enterprise
Source: iorad.com/pricingResource center
The Widget Library: a library of your tutorials that people open from anywhere inside your own website or platform, added with a small JavaScript snippet in your app's code.
Availability: Team and Enterprise (Widget Library)
Before you rely on it: The page describes a library of iorad tutorials; it doesn't mention articles, checklists or other content in it.
Source: iorad.com/pricing
Targeting and analytics
Content analytics
A dashboard of account activity, tutorial metrics and learner engagement, plus detailed analytics per tutorial and per library.
Availability: Engagement dashboard on Individual; advanced analytics on Team
Source: iorad.com/pricing
AI
ioradical Agents
Two AI agents, The Storyteller and The Librarian, which iorad says help you 'capture faster, share smarter, and answer less'.
Availability: Team and up (beta)
Before you rely on it: Marked beta in the plan table.
Source: iorad.com/pricingMCP server
Connects your tutorials and documented processes to the AI assistant your team already uses.
Availability: Enterprise (beta)
Before you rely on it: Marked beta in the plan table.
Source: iorad.com/pricingAI assistant
The Librarian, an AI assistant inside your tutorial libraries: people ask questions in a chat and get step-level answers from your tutorials and uploaded documents, linked to the step or document they came from.
Availability: Team and Enterprise (ioradical Agents, beta)
Before you rely on it: The feature page says the Librarian is only available after upgrading; access is requested from Settings, and the FAQ says the AI features are offered on request.
Source: iorad.com/pricing/feature/iorad-aiAI content creation
The Storyteller, an AI capture mode that edits a tutorial from your narration as you record: it polishes step text, generates a voiceover, adds intro steps, masks sensitive data, summarises and reorders steps. Every AI edit stays editable.
Availability: 10 free uses for every user; ioradical Agents are on Team and Enterprise (beta)
Before you rely on it: Access is requested from the Settings page.
Source: iorad.com/pricing/feature/iorad-ai
Platforms and channels
Capture apps
Captures browser workflows through a Chrome, Firefox or Edge extension, and desktop programs through a Mac or Windows app.
Availability: All plans, including Free
Source: iorad.com/pricingExports and self-hosting
Exports tutorials as MP4, Word, Google Docs or Google Slides, or as step lists; advanced exports produce HTML, SCORM or SharePoint packages for your own server or LMS.
Availability: Exports and static lists from Team; advanced exports and self-hosting on Enterprise
Source: iorad.com/pricingWeb apps
Tutorials of any browser-based software, captured with the Chrome, Firefox or Edge extension; the Extension Library shows the tutorials that match the site being viewed, and the Widget Library sits inside your own website or platform.
Availability: Capture on all plans, including Free; Extension and Widget libraries from Team
Source: iorad.com/pricingMobile apps
Tutorials of iOS and Android app workflows, opened from any device. The FAQ says there's no native mobile capture app: you mirror the phone or tablet to a desktop and capture with the browser extension.
Availability: Not stated
Before you rely on it: iorad makes standalone tutorials about a mobile app; the pages don't say anything runs inside the app.
Source: learning.iorad.com/use-cases/capture-desktop-and-mobile-app-processes
Integrations
Integrations
Direct integrations with Slack, Confluence, YouTube, Litmos, Seismic, WorkRamp and 360Learning, among others.
Availability: Integrations with common apps on Free, per the FAQ; individual integrations aren't mapped to plans
Source: iorad.com/pricingSupport tool integrations
Direct integrations with Zendesk, Freshdesk and ServiceNow.
Availability: Integrations with common apps on Free, per the FAQ; individual integrations aren't mapped to plans
Source: iorad.com/pricingCRM integrations
A Salesforce integration publishes articles to Salesforce Knowledge; HubSpot is listed among direct integrations.
Availability: Integrations with common apps on Free, per the FAQ; the Salesforce integration from Team
Source: iorad.com/pricingAnalytics integrations
A Google Analytics integration sends iorad player events, such as tutorial completion, to your Google Analytics account.
Availability: Integrations with common apps on Free, per the FAQ; individual integrations aren't mapped to plans
Source: iorad.com/connectIntegrations
Security and admin
Privacy and data masking
Unlisted, Embed Only and Invite Only privacy settings, and one-click masking of sensitive data such as account numbers, customer names and emails.
Availability: Private tutorials and data masking from Individual; Free tutorials are public
Source: iorad.com/pricingSSO
Single sign-on for the whole organization using SAML, Okta, Auth0 or Azure.
Availability: Team (SSO configuration)
Source: iorad.com/pricingEncrypt & Anti-Track
Disables all analytics and tracking cookies on the tutorial player.
Availability: Enterprise
Source: iorad.com/pricingTeam collaboration and workspaces
Creators co-edit and publish tutorials; organizations can run multiple team or department accounts.
Availability: Team collaboration on Team; multiple workspaces on Enterprise
Source: iorad.com/pricingCompliance
SOC 2 Type 2 audit reports and InfoSec documentation; Enterprise clients can request custom questionnaires and third-party assessments.
Availability: Not stated
Source: iorad.com/pricingRoles and permissions
Team members get one of four permission levels: Create Only, Create & Team View, Create & Team Edit, or Admin, who can also manage and invite team members and edit help centers, categories and tags.
Availability: Team and Enterprise (Team Collaboration)
Source: iorad.com/pricing/feature/team-collab
What do iorad's reviewers say?
4.7
52 reviews on G2 · read 3 Nov 2026
Of 52 reviews, 46 praise iorad's ease of use, 17 its use for help-center and knowledge-base content, 16 its use for training employees on internal software, and 16 its quick setup. The most common criticisms are missing features (16 of 52 reviews), friction capturing and editing tutorials (13), then a learning curve with hard-to-find settings (7), bugs (7) and pricing (7), while 6 name no dislike.
G2’s star split
- 5 stars47 reviews
- 4 stars5 reviews
- 3 stars0 reviews
- 2 stars0 reviews
- 1 stars0 reviews
G2 counts a 4.5 with the 5-star reviews.
Where the reviews we read came from
- Invited by iorad 38
- Invited by G2 12
- Organic 2
- Incentivized 13
Praised for
- Easy to use46/52 reviews
- Resource center and in-app help17/52 reviews
- Employee and internal-software adoption16/52 reviews
- Quick install and setup16/52 reviews
- Flow types: tours, tooltips, checklists, modals13/52 reviews
Criticised for
- Missing features16/52 reviews
- Builder or browser-extension friction13/52 reviews
- Learning curve, hard-to-find settings7/52 reviews
- Bugs and glitches7/52 reviews
- Price and plan structure7/52 reviews
6 of 52 name no dislike at all.
All 52 reviews on G2, each read and tagged by an AI model against a fixed list of themes. Written 2019–2026; 40 in the year before 3 Nov 2026.
- Lauren E. Lead Technical Writer, mid-market
5.0/5 16 Jul 2026
PraiseEasy to use
“I can start recording, walk through a configuration, and iorad automatically captures each step.”
Invited by iorad · iorad review on G2: “Easy Step-by-Step Recording with Simple Sensitive-Info Blurring”
- Frank D. Customer Success Manager, small business
4.5/5 7 May 2026
PraiseResource center and in-app help
“I find the embedding capabilities using the iframe code super convenient for incorporating iorad into our knowledge base and academy with just a copy and paste.”
Invited by iorad · iorad review on G2: “Transforms Training with Engagement and Efficiency”
- Michelle P. Senior Retail Learning Specialist, mid-market
4.5/5 7 May 2026
PraiseEmployee and internal-software adoption
“It allows us to hire our employees at different times, given the large footprint of our company with 700 employees across five states, and enables them to have their own training path and journey at their own pace.”
Invited by iorad · iorad review on G2: “Empowers Learning with Flexibility and Ease”
- Abdalla G. mid-market
5.0/5 8 May 2026
ComplaintMissing features
“It works only with Google Chrome. I wish there was an extension for other browsers or an exe application.”
Invited by iorad · iorad review on G2: “Effortless Simulator Creation with Limitations”
- Patrick J. Manager, Talent Development, mid-market
4.5/5 7 May 2026
ComplaintBuilder or browser-extension friction
“I don't like that masking is a one-way edit in iorad; it would be nice to have the ability to undo a Mask Content in case a mistake is made.”
Invited by iorad · iorad review on G2: “Effortless E-Learning Content Creation with Iorad”
- Verified User in Hospital & Health Care enterprise
4.5/5 19 May 2026
ComplaintLearning curve, hard-to-find settings
“The interface, while functional, can feel cluttered and unintuitive at times. Settings are sometimes buried in menus that take familiarity to navigate.”
Invited by iorad · iorad review on G2: “Foundation of our content strategy”
How does iorad compare?
Alternatives to weigh
| Tool | Starts at | Free plan | G2 rating | Links |
|---|---|---|---|---|
 Stonly | Custom quote | Basic: 400 guide views/mo, 5 guides | 4.8 (132) | |
 UserGuiding | $249 / mo | Not listed | 4.7 (782) | Compare |
 Whatfix | Custom quote | Not listed | 4.6 (563) |
iorad FAQ
How much does iorad cost?
Individual is $200 / mo for one creator, and Team $500 a month with one seat included and $50 a month for each extra seat; Enterprise, for 20 or more creators, is a quote. There's also a free plan, Educator at $10 a month for teachers, and Institutions from $1,200 a year for 10 creators. Prices checked 19 Oct 2026.
Does iorad have a free plan?
Yes. Free includes unlimited tutorial capture, public tutorials and learners, with no credit card and no time limit. Its tutorials are public, and iorad says search engines index them; privacy controls, branding, analytics and collaboration come with paid plans.
Does iorad have a free trial?
Its pricing page lists none; the FAQ recommends starting on the Free plan, which it says gives full access to the core creation tools. Paid plans come with a full refund if you ask within 30 days of purchase.
Does iorad charge per learner?
No. Its pricing FAQ says pricing is based on the number of tutorial creators, and every plan, including Free, has unlimited learners.
Is iorad a digital adoption platform?
It depends, by its own account: asked whether iorad replaces a digital adoption platform, its FAQ answers 'It depends on your needs'. It says iorad builds standalone interactive tutorials that need no IT setup, whereas digital adoption platforms overlay guidance inside the software as people work, and that its Enterprise plan adds in-app live guidance, which the plan table marks as beta.
Is iorad for employees or customers?
Both: iorad describes its output as customer training, onboarding guides and SOP documentation. In the 52 G2 reviews we read, 17 praise it for help-center and knowledge-base content and 16 for training employees on internal software.
Is iorad easy to use?
Ease of use is the most-praised theme, in 46 of the 52 G2 reviews we read, and quick setup comes up in 16. 7 mention a learning curve or settings buried in menus.
What do iorad users dislike?
In the reviews we read, missing features come up most (16 of 52), such as a 250-character limit per step, then friction capturing and editing tutorials (13), the learning curve (7), bugs (7) and price (7). 6 name no dislike.
How recent are iorad's G2 reviews?
We read all 52: 12 date from 2019 to 2023 and 40 from 2026. 26 of the 2026 reviews are seller-invited reviews posted on 6 and 7 May 2026.
Is iorad better than UserGuiding?
They do different jobs. iorad turns recorded clicks into standalone tutorials and charges per creator, from $200 / mo with a free plan for public tutorials; UserGuiding builds tours, checklists and a resource center inside your own web app and charges by monthly active users, from $249 / mo billed yearly. Our UserGuiding vs iorad page compares them.
How we review
Prices, plans and features come from iorad’s own pages, read on the dates below through a US browser session; nothing is taken from memory or other review sites. Reviews come from G2: an AI model read each one and tagged it against a fixed list of themes, and every featured quote is checked word for word against its review.
- home page: www.iorad.com/, read 19 Oct 2026
- pricing page: www.iorad.com/pricing, read 19 Oct 2026
- features page: www.iorad.com/features, read 19 Oct 2026
- ai page: www.iorad.com/pricing/feature/iorad-ai, read 3 Nov 2026
- integrations page: www.iorad.com/connectIntegrations, read 3 Nov 2026
- team-collab page: www.iorad.com/pricing/feature/team-collab, read 3 Nov 2026
- mobile page: learning.iorad.com/use-cases/capture-desktop-and-mobile-app-processes, read 3 Nov 2026
- faq page: www.iorad.com/faq, read 3 Nov 2026
All 52 reviews on G2, each read and tagged by an AI model against a fixed list of themes.
Spotted something out of date? Write to hello@useronboarding.academy.
