Alternatives guide · 5 tools compared

WalkMe alternatives: 5 tools worth a look

WalkMe guides users through web, desktop and mobile apps, including SAP GUI, in one version for employees and one for customers. Reviewers rate it 4.5 out of 5 and praise its ease of use most. Reasons to look elsewhere include its learning curve, missing features, flows that break when the underlying app changes, or wanting a price you can see without a quote. Here are five alternatives, each for a different need, with the facts read from their own pages.

By Yağmur Çiftçi · Published 4 Nov 2026 · How we chose

UserOnboarding Academy isn't owned by WalkMe or any tool on this list. No vendor reviewed this page before publication.

Compare all 5 on price ↓Our WalkMe review

Summarize with AI

ChatGPT Perplexity Claude Google AI Grok

Start with what needs to change

Three picks for three different needs

WhatfixBest fora like-for-like platform with a stated pricing modelThe closest like-for-like: guidance in web, desktop and mobile apps for employees or customers, and a pricing page that names its plan tiers and what they're priced on, where WalkMe's names neither. Flows that break when the app changes come up in 12 of its 563 reviews, against 39 of WalkMe's 583.Custom quote · Free plan: Not listed
AptyBest forfield validations in Salesforce, Workday or ServiceNow, with every feature in one quoteEvery core feature, field validations among them, comes in every deployment, and its pricing page names what drives the quote. A learning curve comes up in 20 of its 147 reviews, against 152 of WalkMe's 583.Custom quote · Free plan: Not listed
PendoBest forguiding customers in your own product, with a free plan to startFor guiding customers in your own product: Pendo Free covers analytics and in-app guides for up to 500 MAUs, and a 30-day trial of the full platform is arranged through sales. WalkMe's pricing page lists neither.Custom quote · Free plan: Pendo Free, up to 500 MAUs

Stay with WalkMe if you guide employees across many applications, including SAP GUI and your own mobile apps, and want company-wide app discovery from the same tool. Check WalkMe's plans →

WalkMe and its alternatives, price by price

Prices as each vendor shows them, checked 19 Oct 2026. Each tool prices in its own unit, so entry prices buy different amounts. The rows follow the list’s order: the picks, then A–Z.

Tool	Entry price	Free plan	Billed by	G2	Consider it for
WalkMeThe tool you’re replacing	Custom quoteQuote; pricing basis not statedChecked 19 Oct 2026 on walkme.com (opens in a new tab)	Not listed	Not listed	4.5 (583)583 reviews read	Employee adoption across many apps, incl. SAP GUI
WhatfixOn the shortlist	Custom quoteQuote based on products and plans (a flat fee each) plus user licencesChecked 19 Oct 2026 on whatfix.com (opens in a new tab)	Not listed	Flat fee per product and plan, plus user licenses (employee-facing apps: users with access; customer-facing apps: MAUs)	4.6 (563)563 reviews read	Like-for-like enterprise adoption
AptyOn the shortlist	Custom quoteQuote based on the scope of each deploymentChecked 19 Oct 2026 on apty.ai (opens in a new tab)	Not listed	Scope of the deployment: users, applications, implementation, integration, deployment and compliance needs (not solely per user)	4.7 (147)147 reviews read	Employee rollouts with field validation
PendoOn the shortlist	Custom quoteQuote based on MAUs and plan features · Free plan available (Pendo Free, up to 500 MAUs)Checked 19 Oct 2026 on pendo.io (opens in a new tab)	Pendo Free, up to 500 MAUs	Monthly active users (MAUs) plus the functionality in the plan	4.4 (1,827)1,791 reviews read	Customer-facing products; free up to 500 MAUs
iorad	$200 / moIndividual, billing period not stated · 1 creator, unlimited learners · Free plan available (Unlimited public tutorials)Checked 19 Oct 2026 on iorad.com (opens in a new tab)	Unlimited public tutorials	Tutorial creators (seats); unlimited learners, with no per-learner fees	4.7 (52)52 reviews read	Training tutorials at printed prices
Userlane	Custom quoteQuote based on applications (a fixed yearly fee each) or users plus interactionsChecked 19 Oct 2026 on userlane.com (opens in a new tab)	Not listed	Per application (fixed annual fee, unlimited users) or consumption-based (per-user base fee plus per-interaction charges)	4.7 (81)81 reviews read	Per-app pricing, unlimited users

WalkMe names no billing unit, and of the others only iorad prints prices, per tutorial creator with unlimited learners. Whatfix adds a licence for each user with access to a flat fee per product, Userlane charges a fixed yearly fee per application with unlimited users (or by consumption), Apty quotes the deployment's scope and Pendo counts monthly active users, so ask each for a quote on the same applications and number of users.

Why people look for WalkMe alternatives

Across all 583 WalkMe reviews on G2, the learning curve is the most-named complaint (152), ahead of missing features (97), friction in the editor (87) and bugs (55), and 39 say flows break when the underlying app changes. Price comes up less often (36), but WalkMe's pricing page prints no price, plan tier, billing unit or trial: both versions are sold by quote.

4.5

583 reviews on G2 · read 3 Nov 2026

Of 583 reviews, the most praise goes to ease of use (252), walkthroughs, tips and other flow types (228) and the customer support and success team (217), followed by named results such as faster onboarding or fewer support tickets (190) and guiding employees through internal software (165). The most common criticisms are the learning curve (152), missing features (97) and friction in the editor (87), followed by bugs (55), support response times (50) and flows that break when the underlying app changes (39); 69 reviews name no dislike.

G2’s star split

5 stars449 reviews
4 stars112 reviews
3 stars15 reviews
2 stars3 reviews
1 stars4 reviews

G2 counts a 4.5 with the 5-star reviews.

Where the reviews we read came from

Invited by G2 for WalkMe 299
Invited by WalkMe 165
Organic 76
Invited by G2 39
G2 charity campaign 4
Incentivized 510

Praised for

Easy to use252/583 reviews
Flow types: tours, tooltips, checklists, modals228/583 reviews
Customer support and success team217/583 reviews
Results: activation, adoption, fewer tickets190/583 reviews
Employee and internal-software adoption165/583 reviews

Criticised for

Learning curve, hard-to-find settings152/583 reviews
Missing features97/583 reviews
Builder or browser-extension friction87/583 reviews
Bugs and glitches55/583 reviews
Support response time50/583 reviews

69 of 583 name no dislike at all.

All 583 reviews on G2, each read and tagged by an AI model against a fixed list of themes. Written 2012–2026; 59 in the year before 3 Nov 2026.

In reviewers’ words

Kayti C. Member, enterprise
4.0/5 16 Apr 2026
PraiseEasy to use
“I like the ease of building with WalkMe, as it allows me to quickly create a solution in a matter of minutes, which is much faster than typical development efforts.”
Organic · WalkMe review on G2: “Ease of Building, but Data Challenges”
Thea megan B.
4.0/5 26 Jan 2026
PraiseFlow types: tours, tooltips, checklists, modals
“It offers interactive, step-by-step guidance with balloons, highlights, and auto-advancing steps, helping users navigate complex tasks without leaving the app.”
Invited by G2 · Incentivized · WalkMe review on G2: “Transforms Digital Adoption with Proactive In-App Guidance”
Verified User in Computer Software mid-market
4.0/5 4 May 2026
PraiseCustomer support and success team
“I always hear back from someone in a few hours, and they make sure there are no issues/questions before closing my ticket”
Invited by G2 for WalkMe · Incentivized · WalkMe review on G2: “Endless Possibilities Backed by Excellent, Responsive Support”
Verified User in Consulting mid-market
5.0/5 4 Jun 2026
ComplaintLearning curve, hard-to-find settings
“For straightforward Walk-Thrus it's approachable, but once you get into the Rules Engine, multi-condition segmentation, URL regex patterns, and JavaScript-based customizations, the complexity adds up fast.”
Invited by G2 for WalkMe · Incentivized · WalkMe review on G2: “The adoption layer every enterprise rollout actually needs”
Verified User in Airlines/Aviation enterprise
5.0/5 23 Jun 2026
ComplaintMissing features
“One opportunity we see for WalkMe is the ability to tag items with specific labels, making it easier to filter and organize WalkMe content, especially for audits and overall management.”
Invited by WalkMe · Incentivized · WalkMe review on G2: “WalkMe’s Real-Time Guidance Elevates Our Customer Support”
Verified User in Hospital & Health Care enterprise
4.5/5 14 Oct 2026
ComplaintBuilder or browser-extension friction
“WalkMe overall is amazing, however the editor dashboard lags at time and while creating pop-ups, which could be improved.”
Organic · WalkMe review on G2: “WalkMe enables better Control, Guidance, and Software Adoption”

The 5 alternatives in detail

The three picks come first, then the other 2 A–Z by name. A position is not a score.

Whatfix

Best for a like-for-like platform with a stated pricing model · On the shortlist

Entry price: Custom quoteQuote based on products and plans (a flat fee each) plus user licences
Free plan: Not listed
Billed by: Flat fee per product and plan, plus user licenses (employee-facing apps: users with access; customer-facing apps: MAUs)

Whatfix guides employees or customers through web, desktop and mobile apps, with cloud or self-hosted deployment. Like WalkMe it prints no prices, but its FAQ explains how they're built: a flat fee per product and plan, plus user licences. Its support team is the theme reviewers praise most (331 of the 563 reviews we read).

Whatfix's homepage, October 2026 — whatfix.com, October 2026

Why pick Whatfix over WalkMe: Its pricing page names its plans and how they're priced (users with access for employee apps, MAUs for customer apps); WalkMe's names no tiers or billing unit
Its FAQ mentions a free trial, of unstated length, though the link opens a demo request; WalkMe's pricing page lists none
Support is praised in 331 of the 563 reviews we read, against 217 of WalkMe's 583, and the learning curve criticised in 98, against 152
Flows that break when the app changes come up in 12 of the reviews we read, against 39 for WalkMe
Features to evaluate: Web apps on whatfix.com (opens in a new tab)Web & Desktop DAP plans
Desktop apps on whatfix.com (opens in a new tab)Web & Desktop DAP plans (offline mode and virtual desktops on Premium only); DAP on OS is a separate plan
Mobile apps on whatfix.com (opens in a new tab)Separate mobile plan
Localization on whatfix.com (opens in a new tab)Standard: manual; Premium: auto translation
In-app surveys on whatfix.com (opens in a new tab)Standard: out-of-the-box surveys; Premium: custom surveys
Product analytics on whatfix.com (opens in a new tab)Standard included free with a Web & Desktop DAP plan; Premium sold separately
Keep in mind: No printed prices; a figure comes after a demo or a call with sales
Standard is limited to 2 integrations and manual translation; auto translation and custom surveys are on Premium
Mobile apps and Windows and Mac (DAP on OS) are separate plans from web and desktop
Plans list support 24 hours a day, Monday to Friday; 24/7 support is an add-on
What its G2 reviewers say: Praised for
Customer support and success team331/563 reviews
Easy to use237/563 reviews
Flow types: tours, tooltips, checklists, modals179/563 reviews
Criticised for
Missing features98/563 reviews
Learning curve, hard-to-find settings98/563 reviews
Builder or browser-extension friction67/563 reviews
All 563 reviews on G2, each read and tagged by an AI model against a fixed list of themes. Written 2015–2026.

Our Whatfix review · Pricing read on whatfix.com checked 19 Oct 2026 · Features read 3 Nov 2026 · G2 reviews read 3 Nov 2026

Apty

Best for field validations in Salesforce, Workday or ServiceNow, with every feature in one quote · On the shortlist

Entry price: Custom quoteQuote based on the scope of each deployment
Free plan: Not listed
Billed by: Scope of the deployment: users, applications, implementation, integration, deployment and compliance needs (not solely per user)

Apty adds walkthroughs, tooltips, real-time field validations and process analytics to the enterprise applications employees use. It has no feature tiers: each deployment is quoted on its users, applications and implementation needs. Guiding employees through internal software (78 of all 147 reviews on G2) and named results (78) are its most-praised themes.

Apty's homepage, October 2026 — apty.ai, October 2026

Why pick Apty over WalkMe: Every core feature in every deployment, and its pricing FAQ names what drives the price; WalkMe's page names no billing unit
Real-time field validations that flag data-entry errors, which the WalkMe pages we read don't mention
A learning curve is criticised in 20 of the 147 reviews we read, against 152 of WalkMe's 583
None of the 147 reviews we read criticises its price, and 11 praise its value
Features to evaluate: Field validation on apty.ai (opens in a new tab)All core features included in every deployment (pricing page lists 'Validations & tooltips')
Product tours on apty.ai (opens in a new tab)All core features included in every deployment (pricing page)
Tooltips and hotspots on apty.ai (opens in a new tab)All core features included in every deployment (pricing page)
Product analytics on apty.ai (opens in a new tab)All core features included in every deployment (pricing page lists 'Usage & process analytics')
Segmentation and targeting on apty.ai (opens in a new tab)All core features included in every deployment (pricing page)
Roles and permissions on apty.ai (opens in a new tab)All core features included in every deployment
Keep in mind: No prices, tiers or trial on its pricing page
The pages we read don't mention native mobile or desktop apps, and three reviews from 2020 and 2021 say it didn't work with desktop or thick-client applications
Only 13 of its 147 G2 reviews date from 2025 or later; 106 are from 2019 to 2021
Missing features are the most-named complaint (22 of 147), such as ready-made templates
What its G2 reviewers say: Praised for
Employee and internal-software adoption78/147 reviews
Results: activation, adoption, fewer tickets78/147 reviews
Flow types: tours, tooltips, checklists, modals69/147 reviews
Criticised for
Missing features22/147 reviews
Learning curve, hard-to-find settings20/147 reviews
Builder or browser-extension friction17/147 reviews
All 147 reviews on G2, each read and tagged by an AI model against a fixed list of themes. Written 2019–2026.

Our Apty review · Pricing read on apty.ai checked 19 Oct 2026 · Features read 3 Nov 2026 · G2 reviews read 3 Nov 2026

Pendo

Best for guiding customers in your own product, with a free plan to start · On the shortlist

Entry price: Custom quoteQuote based on MAUs and plan features · Free plan available (Pendo Free, up to 500 MAUs)
Free plan: Pendo Free, up to 500 MAUs
Billed by: Monthly active users (MAUs) plus the functionality in the plan

Pendo is a product-analytics platform with in-app guides for your own web and mobile apps. Pendo Free covers up to 500 MAUs, paid plans are quoted on MAUs and functionality, and analytics is the theme its reviewers praise most (1,393 of the 1,791 reviews we read).

Pendo's homepage, October 2026 — pendo.io, October 2026

Why pick Pendo over WalkMe: A free plan (analytics, in-app guides and Pendo-branded NPS for up to 500 MAUs) and a 30-day trial of the full platform through sales; WalkMe's pricing page lists neither
Analytics is praised in 1,393 of the 1,791 Pendo reviews we read, against 113 of WalkMe's 583
A stated billing unit: MAUs plus the functionality in your plan, with the cost per MAU falling as MAUs grow
Features to evaluate: Product analytics on pendo.io (opens in a new tab)All plans, including Free
Product tours on pendo.io (opens in a new tab)All plans, including Free (pricing page)
Mobile apps on pendo.io (opens in a new tab)Not stated
Session replay on pendo.io (opens in a new tab)Core and Ultimate; add-on on Base
In-app surveys on pendo.io (opens in a new tab)Pendo-branded NPS on Free; NPS, PMF and CSAT on Ultimate, and as an add-on on Base and Core
AI insights on pendo.io (opens in a new tab)All plans
Keep in mind: Built mainly for your own product: 17 of the 1,791 reviews we read praise it for employee use, against 165 of WalkMe's, though its site has a Pendo for Employees section
Paid plans are quoted; surveys, product discovery and journey orchestration are add-ons below Ultimate
Reporting depth (446 of 1,791) and the learning curve (428) are the most-named complaints, then missing features (362) and guide-builder and tagging friction (306)
What its G2 reviewers say: Praised for
Analytics and product insights1,393/1,791 reviews
Flow types: tours, tooltips, checklists, modals862/1,791 reviews
Easy to use720/1,791 reviews
Criticised for
Reporting and analytics depth446/1,791 reviews
Learning curve, hard-to-find settings428/1,791 reviews
Missing features362/1,791 reviews
1,791 of the 1,827 reviews on G2, every one its filters let us reach, each read and tagged by an AI model against a fixed list of themes. Written 2016–2026.

Our Pendo review · Pricing read on pendo.io checked 19 Oct 2026 · Features read 3 Nov 2026 · G2 reviews read 3 Nov 2026

iorad

Best for step-by-step training tutorials, with printed prices and a free plan

Entry price: $200 / moIndividual, billing period not stated · 1 creator, unlimited learners · Free plan available (Unlimited public tutorials)
Free plan: Unlimited public tutorials
Billed by: Tutorial creators (seats); unlimited learners, with no per-learner fees

iorad records the steps you click through in a browser or desktop app and turns them into interactive tutorials for training, onboarding and help content. It prices per tutorial creator, with unlimited learners on every plan: Free covers public tutorials, and Individual is $200 / mo for one creator.

iorad's homepage, October 2026 — iorad.com, October 2026

Why pick iorad over WalkMe: Printed prices for every plan but Enterprise, and a free plan with no time limit; WalkMe prints none
No per-learner fees: every plan includes unlimited learners and tutorials
Captures desktop programs through Mac and Windows apps, and from Team exports tutorials to video, Word, Google Docs and Google Slides
A full refund if you ask within 30 days of purchase
Features to evaluate: Interactive tutorials on iorad.com (opens in a new tab)All plans, including Free (unlimited capture)
Capture apps on iorad.com (opens in a new tab)All plans, including Free
Learning modes on iorad.com (opens in a new tab)All plans, including Free
Tutorial libraries on iorad.com (opens in a new tab)Extension and widget libraries from Team; the Web Library holds 10 on Team and 20+ on Enterprise
Exports and self-hosting on iorad.com (opens in a new tab)Exports and static lists from Team; advanced exports and self-hosting on Enterprise
Privacy and data masking on iorad.com (opens in a new tab)Private tutorials and data masking from Individual; Free tutorials are public
Keep in mind: It builds standalone step-by-step tutorials rather than in-app overlays: its FAQ says so, and in-app Live Mode is on Enterprise only, marked beta
Free tutorials are public; private tutorials start on Individual, and Team is $500 a month with one seat included
Missing features (16 of 52) and friction capturing and editing tutorials (13) are the most-named complaints
40 of its 52 G2 reviews are from 2026, 26 of them seller-invited reviews posted on May 6 and 7
What its G2 reviewers say: Praised for
Easy to use46/52 reviews
Resource center and in-app help17/52 reviews
Employee and internal-software adoption16/52 reviews
Criticised for
Missing features16/52 reviews
Builder or browser-extension friction13/52 reviews
Learning curve, hard-to-find settings7/52 reviews
All 52 reviews on G2, each read and tagged by an AI model against a fixed list of themes. Written 2019–2026.

Our iorad review · Pricing read on iorad.com checked 19 Oct 2026 · Features read 3 Nov 2026 · G2 reviews read 3 Nov 2026

Userlane

Best for browser-based business apps, priced per application with unlimited users

Entry price: Custom quoteQuote based on applications (a fixed yearly fee each) or users plus interactions
Free plan: Not listed
Billed by: Per application (fixed annual fee, unlimited users) or consumption-based (per-user base fee plus per-interaction charges)

Userlane guides staff through browser-based business software such as an ERP, CRM or EHR, and runs as a browser extension that IT rolls out centrally. Application-based pricing is a fixed annual fee per app with unlimited users; reviewers praise its support team most (50 of all 81 reviews on G2).

Userlane's homepage, October 2026 — userlane.com, October 2026

Why pick Userlane over WalkMe: A pricing model on the page: a fixed annual fee per application with unlimited users, or a consumption model it pitches at 10+ apps; WalkMe's page names no billing unit
Rolled out as a browser extension through MDM or group policy, with no code changes to the application
Data validation and HEART usage analytics in every track, alongside guidance, announcements and the Userlane Assistant
Features to evaluate: Field validation on userlane.com (opens in a new tab)All plans (pricing page)
App discovery on userlane.com (opens in a new tab)All plans (pricing page: Application Intelligence is in every plan)
Product tours on userlane.com (opens in a new tab)All plans (pricing page)
Modals and banners on userlane.com (opens in a new tab)All plans
AI assistant on userlane.com (opens in a new tab)All plans (pricing page)
Product analytics on userlane.com (opens in a new tab)All plans (pricing page)
Keep in mind: No printed prices or trial
None of its G2 reviews is newer than December 2023
The pages we read describe only browser-based apps; WalkMe lists a native mobile SDK and SAP GUI support
Missing features (22 of 81, among them branching guides) and editor friction (16) are the most-named complaints
What its G2 reviewers say: Praised for
Customer support and success team50/81 reviews
Easy to use47/81 reviews
Flow types: tours, tooltips, checklists, modals25/81 reviews
Criticised for
Missing features22/81 reviews
Builder or browser-extension friction16/81 reviews
Learning curve, hard-to-find settings12/81 reviews
All 81 reviews on G2, each read and tagged by an AI model against a fixed list of themes. Written 2017–2023.

Userlane vs WalkMe, compared in full · Our Userlane review · Pricing read on userlane.com checked 19 Oct 2026 · Features read 3 Nov 2026 · G2 reviews read 3 Nov 2026

Before you switch from WalkMe

WalkMe's employee version bundles Discovery, workflow automation and SAP GUI support; none of the other tools' pages we read mention SAP GUI, and only Userlane's describe app discovery, so decide where those jobs will go before you commit. Its Integration Center can export WalkMe data to AWS, Azure Blob or Google Cloud, so keep a copy of your analytics before the contract ends.

Save what you haveExport or screenshot every live flow, checklist and survey with its targeting rules, and note the events and integrations each one depends on.
Rebuild one real flowRecreate your most-used flow in the new tool with the same steps and audience, then check it on the browsers, screen sizes and languages your users have.
Follow the dataCheck that users are identified the same way, that the events your flows fire still arrive, and that your activation reports read the new tool's data.
Price it, then switchGet a quote for your real MAUs or seats, renewal included. Turn the old flow off only once the new one has passed, then cancel the old plan.

Also considered

Stonly: A knowledge platform built mainly for customer-service teams: troubleshooting guides and a knowledge base for customers and support agents.
Userpilot, Appcues, Chameleon, UserGuiding and Userflow: Onboarding tools for your own web product rather than for employee software: at most 6 of the reviews we read for each praise employee use. Pendo covers the customer-facing need on this list.
Intercom: Its product tours sit in an add-on to a customer-service platform and run on your own website or web app, and G2 now lists Intercom as Fin, its AI agent, so its G2 rating and review count cover the whole suite rather than the tours.
Nickelled: Its site now redirects to Omniplex Learning, a learning and development company, and no page we read describes the product.

How we chose

How the list is ordered. The three picks come first, each for a different need; the other 2 follow A–Z by name. A position is not a score, and no tool paid to be listed or placed.

A tool is listed only once we've read its own pricing page and its G2 reviews. Prices, plans, trials and limits come from each vendor's pages, read through a US browser session on the dates shown with each entry; when a page prints no price, the entry says so.

For reviews, an AI model read every G2 review of each tool, as far as G2's filters reach (for Pendo, 1,791 of the 1,827 it lists), and tagged each one against the same themes for every tool. G2's overall rating and count sit beside our counts; we don't publish review scores of our own.

All 583 reviews on G2, each read and tagged by an AI model against a fixed list of themes.

FAQ

What is the best alternative to WalkMe?

It depends on why you're leaving. For the closest like-for-like platform with a stated pricing model, Whatfix; for field validations in Salesforce, Workday or ServiceNow, Apty; for per-application pricing with unlimited users, Userlane; for guiding customers in your own product, Pendo; for training tutorials at a printed price, iorad.

Is there a cheaper alternative to WalkMe?

WalkMe prints no price, so there's no figure to compare against. Of the tools here, only iorad prints its prices: Individual is $200 / mo for one creator and Team $500 a month, both with unlimited learners, and its Free plan covers public tutorials. Pendo Free costs nothing for up to 500 MAUs of your own product. The rest are quoted, though Whatfix, Userlane and Apty say on their pages what the quote is based on.

Which WalkMe alternative has a free plan or a free trial?

Two have free plans: Pendo Free, for up to 500 MAUs with analytics and in-app guides, and iorad Free, with unlimited public tutorials and learners. Pendo also offers a 30-day trial through sales; Whatfix's FAQ mentions a free trial, but its link opens a demo request. Apty's and Userlane's pricing pages list no trial.

Which alternatives work in desktop apps?

Whatfix covers desktop apps on its web and desktop plans, with virtual desktops such as Citrix and Azure on Premium only, and sells a separate plan for Windows and Mac. iorad captures desktop programs into tutorials through its Mac and Windows apps. The Apty and Userlane pages we read don't mention desktop apps.

Which WalkMe alternatives support mobile apps?

WalkMe itself lists a Mobile Native SDK for native and hybrid iOS and Android apps. Pendo lists SDKs for native iOS and Android, React Native, Flutter and other frameworks; Whatfix sells a separate plan for mobile apps. The Apty and Userlane pages we read don't mention native mobile apps.

Which alternative is best for onboarding customers to your own product?

Pendo is built for it: product analytics and in-app guides for your own web and mobile apps, free up to 500 MAUs. Whatfix covers customer-facing apps as well as employee ones, and iorad describes its tutorials as customer training and onboarding guides as well as SOP documentation. Apty and Userlane are pitched mainly at employees.

Which WalkMe alternatives do reviewers find easier to learn?

The learning curve is WalkMe's most-named complaint, in 152 of the 583 reviews we read. It comes up less often for Userlane (12 of 81), Apty (20 of 147) and Whatfix (98 of 563). Pendo's reviewers name it nearly as often (428 of 1,791), second only to reporting depth. The smaller review sets, and Userlane's and Apty's older ones, make those counts less certain.

How did you pick these tools?

Each had to have a pricing page we could read and G2 reviews we could read and tag against the same themes as every other tool. The method section above explains how the reviews were read.