User onboarding software · Review
Nickelled review
Nickelled is an interactive no-code digital adoption solution that focuses on three main features: guided tours, website banners, onsite widgets. Though the tool itself seems pretty basic with barely enough features and functions, it is still a preferred one among smaller companies.
Note
nickelled.com now redirects, by way of omniplexguide.com, to omniplexlearning.com, the site of Omniplex Learning, a learning and development (L&D) company. Neither its home page nor its solutions page mentions Nickelled or a product-tour tool, and no Nickelled pricing page exists.
Nickelled features
We have compiled all the features that Nickelled promises for you with details.
Guided tours
Nickelled’s guided tours let users create on-screen support and guidance elements to orient first-time users or help existing customers.
Hotspots
Nickelled offers hotspots as a part of their features, a type of onboarding UX that helps users easily see what matters on a screen.
Help assistant
Nickelled’s help assistant is an on-site widget that is always present on the page for users to easily access support and other resources.
Nickelled pricing
These plan details come from the earlier version of this review and may be out of date.
Free Version
Nickelled offers a 14-day free trial.
Nickelled User Onboarding
$249/month for 2500 MAU and unlimited guides
Nickelled User Onboarding Premium
Custom quote for unlimited MAU and guides
Nickelled is good for
A simplistic solution for guiding users:
Nickelled is a tool that focuses on delivering three simple features, thus, it is not necessarily very advanced. For simpler use cases, it can be a great option.
A quick and easy start at user onboarding:
One of the biggest advantages of Nickelled is how easy it is to implement. So if you don’t want a long onboarding process when implementing your onboarding solution, Nickelled might be for you.
Nickelled is bad for
Advanced user flows:
Being a simple solution has tis downsides, and Nickelled suffers greatly from having only three main features when it comes to creating customized and sophisticated user flows.
Worth of money:
While there is no problem with Nickelled having limited features, customization options, and flexibility, it is a problem when the pricing is not as simple as the tool itself. For users lookinbg for their money’s worth, Nickelled might be disappointing.
What users said about Nickelled
Reviews quoted in the earlier version of this page.
5 out of 5 on from Capterra“Great product - excellent, and much cheaper than WalkMe”
1. Great customer service 2. Ease of deployment 3. Ease of setup In all, its a great product to get users onboarded.Had some early deployment issues- fixed promptly by customer support We had some technical issues early on, but the way customer support handled the issues was timely and professional
Verified Reviewer
- 5 out of 5 on from Capterra
How easy it is for customers to use it helps us every day. The launchers are difficult to set up for a non developer.
Callum C.
- 5 out of 5 on from Capterra
“We used Nickelled for product demos for a new social networking product.”
The mobile version of the software was a work in progress. The processes that we needed to guide our user through were very basic so the fact that it wasn't an exact match to our mobile site it was effective at guiding the user through the simple processes they would need to take on the mobile version of our website. I wish that there was the ability to bypass the thumbs up and thumbs down at the end of the guided tour, or at least add some styling to this mandatory step.
Kate G.
Frequently Asked Questions
About Nickelled.
