Not enough ratings of G2

Nickelled

Nickelled is an interactive no-code digital adoption solution that focuses on three main features: guided tours, website banners, onsite widgets. Though the tool itself seems pretty basic with barely enough features and functions, it is still a preferred one among smaller companies.

Featured Features

We have compiled all the features that Nickelled promises for you with details.
Guided tours
Nickelled’s guided tours let users create on-screen support and guidance elements to orient first-time users or help existing customers.
Hotspots
Nickelled offers hotspots as a part of their features, a type of onboarding UX that helps users easily see what matters on a screen.
Help assistant
Nickelled’s help assistant is an on-site widget that is always present on the page for users to easily access support and other resources.

Essentials

$
249
Per month
The essentials to provide your best work for clients.
For only 2500 users with annual billing.
3 user licenses
Standard pattern library, including NPS surveys
10 Track Events (click-to-track)
Email support

Professional

$
879
Per month
A plan that scales with your rapidly growing business.
For only 2500 users with annual billing.
10 user licenses
Advanced pattern library, including Checklists and Launchpad
Unlimited Track Events (click-to-track)
Customer Success Support

Essentials

$
299
Per month
The essentials to provide your best work for clients.
For only 2500 users with annual billing.
3 user licenses
Standard pattern library, including NPS surveys
10 Track Events (click-to-track)
Email support

Growth

$
879
Per month
A plan that scales with your rapidly growing business.
For only 2500 users with annual billing.
10 user licenses
Advanced pattern library, including Checklists and Launchpad
Unlimited Track Events (click-to-track)
Customer Success Support

Nickelled Pricing

Free Version

Nickelled offers a 14-day free trial.

Nickelled User Onboarding

$249/month for 2500 MAU and unlimited guides

Nickelled User Onboarding Premium

Custom quote for unlimited MAU and guides
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Nickelled is good for

A simplistic solution for guiding users:
Nickelled is a tool that focuses on delivering three simple features, thus, it is not necessarily very advanced. For simpler use cases, it can be a great option.

A quick and easy start at user onboarding:
One of the biggest advantages of Nickelled is how easy it is to implement. So if you don’t want a long onboarding process when implementing your onboarding solution, Nickelled might be for you.

Nickelled is bad for

Advanced user flows:
Being a simple solution has tis downsides, and Nickelled suffers greatly from having only three main features when it comes to creating customized and sophisticated user flows.

Worth of money:
While there is no problem with Nickelled having limited features, customization options, and flexibility, it is a problem when the pricing is not as simple as the tool itself. For users lookinbg for their money’s worth, Nickelled might be disappointing.

Frequently Asked Questions

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from Capterra

“Great product - excellent, and much cheaper than WalkMe”

 1. Great customer service 2. Ease of deployment 3. Ease of setup In all, its a great product to get users onboarded.Had some early deployment issues- fixed promptly by customer support We had some technical issues early on, but the way customer support handled the issues was timely and professional

Verified Reviewer
from Capterra

“Pretty Good”

How easy it is for customers to use it helps us every day. The launchers are difficult to set up for a non developer.

Callum C.
from Capterra

“We used Nickelled for product demos for a new social networking product.”

The mobile version of the software was a work in progress. The processes that we needed to guide our user through were very basic so the fact that it wasn't an exact match to our mobile site it was effective at guiding the user through the simple processes they would need to take on the mobile version of our website. I wish that there was the ability to bypass the thumbs up and thumbs down at the end of the guided tour, or at least add some styling to this mandatory step.

Kate G.