Rated 4.7 stars by over 63 G2 users

Userlane

Userlane is an automated training and user onboarding tool that records your on-screen actions and lets you turn them into a guide. The tool is quite simple and efficient for this purpose only, and the automation option is great for asynchronous training.

Featured Features

We have compiled all the features that Userlane promises for you with details.
Product Walkthroughs
Interactive in-app tours that walk users through your product or a certain feature, to improve user training.
Simplicity
The purpose of the tool is quite specific and therefore, it’s easy to use and get used to.
Product Usage Tracking
In-depth analytics of the performance of your interactive content and overall product usage.

Essentials

$
249
Per month
The essentials to provide your best work for clients.
For only 2500 users with annual billing.
3 user licenses
Standard pattern library, including NPS surveys
10 Track Events (click-to-track)
Email support

Professional

$
879
Per month
A plan that scales with your rapidly growing business.
For only 2500 users with annual billing.
10 user licenses
Advanced pattern library, including Checklists and Launchpad
Unlimited Track Events (click-to-track)
Customer Success Support

Essentials

$
299
Per month
The essentials to provide your best work for clients.
For only 2500 users with annual billing.
3 user licenses
Standard pattern library, including NPS surveys
10 Track Events (click-to-track)
Email support

Growth

$
879
Per month
A plan that scales with your rapidly growing business.
For only 2500 users with annual billing.
10 user licenses
Advanced pattern library, including Checklists and Launchpad
Unlimited Track Events (click-to-track)
Customer Success Support

Userlane Pricing

Userlane offers custom prices for each of its customers. You can contact Userlane to learn the cost of your customized plan.

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Userlane is good for

Simple Training Purposes:
The tool has a limited range of features but it’s useful for simple purposes such as employee training or creating a product walkthrough.

Easy To Use:
Userlane is easy to get used to, easy to use, and even easier to get to the end-users. Also, the UI of Userlane is pretty user-friendly.

Userlane is bad for

Limited Customization Options:
Userlane doesn’t offer customization options except for color changes, which makes it look unprofessional.

The Features Are Not Worth The Price:
Userlane serves for one purpose only, and even though the prices are custom made, it falls expensive among similar competitors such as UserGuiding.

Frequently Asked Questions

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from G2

"Complicated installation”

Sometimes a little help from our development team is needed in a later stage with more complicated functions

from Capterra

“Great way to explain your SaaS product to your customers”

 It is easy to create user lanes and in most cases self explaining. If there is anything unclear, the support will help you out by mail or phone, which I consider a big plus.

from Capterra

“Bugs and errors”

Our website had a handful of incompatibilities with Userlane that led to a need for creative workarounds, or resulted in errors.

HANNAH S.