User Engagement:
The tool aims to increase user engagement without putting all the weight on the shoulders of the support team.
Many Features in One Product:
Userpilot offers almost all the necessary features that are essential for a smooth user onboarding and product adoption procedure.
Limited Customization:
The positioning and custom design options that Whatfix provides are not enough for such an advanced and expensive tool.
Above-Average Pricing:
Compared to user onboarding and feature adoption platform market average, Whatfix’s pricing is more expensive than most.
Steep Learning Curve:
Whatfix promises to be a no-code tool, but the options for non-technical people are limited and technical knowledge is crucial to benefit fully from the product.