Enterprise-Level Use Cases:
Pendo is an experienced company that has been developing for almost a decade, and can be a good fit for enterprises that need personalized support and custom-made features/analytics.
Advanced Analytics:
Pendo both provides detailed in-app analytics, and allows you to integrate various analytics tools for you to get the best out of the numbers.
Not For Small/Medium Businesses:
Many small to medium businesses report that they won’t be using Pendo anymore for the amount of insignificant features and the exceptionally high pricing.
Above-Average Pricing:
Compared to user onboarding and feature adoption platform market average, Pendo’s pricing is more expensive than most.
Steep Learning Curve:
Pendo promises to be a no-code tool, but the options for non-technical people are limited and technical knowledge is crucial to benefit fully from the product.
