Is UserGuiding cheaper than iorad?
They charge for different things. UserGuiding prices by monthly active users: Starter is $249 / mo billed yearly for up to 2,000 MAUs, and above that it's a quote. iorad prices by tutorial creator, with unlimited learners on every plan: Free costs nothing for public tutorials, Individual is $200 / mo for one creator, and Team $500 a month with one seat included and $50 a month per extra seat. iorad's price doesn't change with the number of people who view your tutorials.
Do UserGuiding and iorad do the same job?
Not quite. UserGuiding shows tours, hotspots, checklists and surveys inside your own web app to the users who sign into it. iorad records the steps you click through and turns them into standalone tutorials, shared by link, embed, a browser-extension library or a widget in your app. iorad's pricing FAQ contrasts this with digital adoption platforms that overlay guidance inside software, and its Enterprise plan adds in-app Live Mode guidance, marked beta.
Do they work with desktop or mobile apps?
UserGuiding's FAQ says it doesn't support native mobile apps, though content displays in modern browsers on any device; the pages we read don't mention desktop software. iorad captures desktop programs through its Mac and Windows apps as well as browser workflows; the iorad pages we read don't mention mobile apps.
Can I try them for free?
UserGuiding offers a 14-day free trial without a credit card, extendable on request, and a 30-day money-back guarantee. iorad lists no trial but has a free plan with no time limit, which its FAQ recommends starting on; free tutorials are public, and paid plans come with a full refund if you ask within 30 days of purchase.
Which is easier to use?
Ease of use is the most-praised theme for both: 456 of the 782 UserGuiding reviews we read and 46 of iorad's 52. Quick setup comes up in 238 and 16. A learning curve is named in 78 and 7, and friction in the builder, or in capturing and editing tutorials, in 95 and 13.
What do reviewers dislike?
For UserGuiding: missing features (182 of the 782 reviews we read), styling limits (99) and friction in the builder or Chrome extension (95). For iorad: missing features (16 of 52), among them a 250-character limit per step, then friction capturing and editing tutorials (13), the learning curve (7), bugs (7) and price (7). 162 UserGuiding and 6 iorad reviews name no dislike.
How are their G2 ratings?
UserGuiding is rated 4.7 out of 5 from 782 reviews and iorad 4.7 from 52, as read on 3 Nov 2026. We read all of iorad's reviews: 12 date from 2019 to 2023 and 40 from 2026, and 38 of the 52 were invited by iorad, 26 of them posted on May 6 and 7, 2026. Of the 782 UserGuiding reviews we read, 428 were invited by the vendor or by G2 on its behalf.
How did you compare them?
We read UserGuiding's pricing and integrations pages and iorad's home, pricing and features pages on 19 Oct 2026 and recorded only what they state, then had an AI model read all of both tools' reviews on G2 (52 of iorad's and 782 of UserGuiding's) and tag each against a fixed list of themes. The method section above lists every page and date.