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Prices checked 19 Oct – 3 Nov 20266,688 G2 reviews readHow we review →

UserOnboarding Academy

UserGuiding vs iorad: in-app guides or step-by-step tutorials?

UserGuiding is a no-code tool for tours, checklists, surveys and a resource center shown inside your own web app, priced by monthly active users. iorad records the steps you click through in a browser or desktop program and turns them into standalone tutorials for training and help content, priced per creator, with unlimited learners and a free plan for public tutorials. Reviewers praise ease of use most for both.

By Yağmur Çiftçi · Published 22 Oct 2026 · Updated 4 Nov 2026 · How we compared

UserOnboarding Academy isn't owned by UserGuiding, iorad or any other tool compared here. No vendor reviewed this page before publication.

UserGuiding

$249 / mo

entry price, Starter, billed yearly ($2,988 / year), or $349 / mo billed monthly; the price covers up to 2,000 MAUs

Priced by
Monthly active users (MAUs)
Free plan
Not listed
Free trial
14-day free trial, no credit card needed; can be extended on request
What it builds
Tours, checklists and surveys inside your web app
Guidance inside your app
All plans
Desktop software
Not listed
G2 rating
4.7 / 5 from 782 reviews

Choose UserGuiding if

  • you want tours, hotspots and checklists shown inside your own web app, targeted by user segment
  • you want in-app surveys and NPS, a resource center and a product-updates page in the same tool
  • you want analytics on how users engage, plus A/B testing or session replay (Growth plan)
  • your audience is your product's users and you're happy to pay by them: $249 / mo billed yearly for up to 2,000 MAUs

iorad

$200 / mo

entry price, Individual, 1 creator; the card prints '$200/month' with no billing period, and the FAQ says choosing the annual subscription at checkout gives Business plans 1 month free. Educator is $10/mo for teachers

Priced by
Tutorial creators (seats); unlimited learners, with no per-learner fees
Free plan
Free plan: unlimited tutorial capture, unlimited public tutorials and unlimited learners; no credit card and no time limit
Free trial
Not listed; the FAQ recommends starting on the Free plan
What it builds
Standalone step-by-step tutorials
Guidance inside your app
Enterprise (Live Mode, beta)
Desktop software
Captured with a Mac or Windows app
G2 rating
4.7 / 5 from 52 reviews

Choose iorad if

  • you're documenting how to use software, desktop programs included, for training, help-center or SOP content
  • you want a free plan: unlimited capture, public tutorials and learners, with no time limit
  • a few creators train many people: pricing is per creator, from $200 / mo for one, with unlimited learners
  • you want tutorials as video, Word, Google Docs or Google Slides, or published to tools such as Zendesk, Confluence or Salesforce Knowledge

UserGuiding or iorad: which should you choose?

Pick UserGuiding if you want guidance inside your own web app: tours, hotspots, checklists, surveys and a resource center shown to your users and targeted by segment, priced by monthly active users from $249 / mo billed yearly for up to 2,000 MAUs. Pick iorad if you want step-by-step tutorials recorded in Chrome, Firefox or Edge or in a desktop program, for training, help-center or SOP content: it charges per creator with unlimited learners, has a free plan for public tutorials, and its business plans start at $200 / mo for one creator. Its pricing FAQ calls its tutorials standalone; guidance overlaid inside your app (Live Mode) is listed only on Enterprise and marked beta.

Reviewers praise ease of use most for both: 456 of the 782 UserGuiding reviews we read and 46 of iorad's 52. Missing features is the most-named complaint for both (182 and 16); friction in the builder, or in capturing and editing tutorials, comes next for iorad (13) and third for UserGuiding (95), after styling limits (99). iorad's reviews are few and bunched: we read all 52, 40 of them from 2026, and 26 are seller-invited reviews posted on May 6 and 7, 2026.

How do UserGuiding and iorad differ?

UserGuiding

Guidance shown inside your own web app, priced by monthly active users.

UserGuiding covers tours, hotspots, checklists, resource centers, surveys and NPS, banners, a knowledge base and a product-updates page, targeted by user identification, custom attributes and company-level data. Starter caps active content (15 guides, 10 hotspots, 1 checklist, 1 survey); Growth adds A/B testing, localization, custom CSS and session replay. Its FAQ says it doesn't support native mobile apps, and the pages we read don't mention desktop software.

Our UserGuiding review

iorad

A tutorial builder that records clicks into standalone, step-by-step tutorials, priced per creator.

iorad captures workflows in Chrome, Firefox or Edge through an extension, or in desktop programs through a Mac or Windows app, and turns them into tutorials learners can try, scroll, slide, watch or take as a quiz. Tutorials are shared by link or embed, a browser-extension library or a widget added to your app, and export to MP4, Word, Google Docs or Google Slides. Every plan has unlimited learners; private tutorials start on Individual, SSO and branding on Team, and in-app Live Mode guidance (beta), translation into 100+ languages and HTML or SCORM exports on Enterprise.

Our iorad review

UserGuiding vs iorad pricing: what does each cost?

UserGuiding figures read on userguiding.com 19 Oct 2026; iorad figures read on iorad.com 19 Oct 2026.

UserGuidingiorad
Priced byMonthly active users (MAUs)Tutorial creators (seats); unlimited learners, with no per-learner fees
Free planNot listedFree plan: unlimited tutorial capture, unlimited public tutorials and unlimited learners; no credit card and no time limit
Free trial14-day free trial, no credit card needed; can be extended on requestNot listed; the FAQ recommends starting on the Free plan
Entry price$249 / mo, Starter, billed yearly ($2,988 / year), or $349 / mo billed monthly; the price covers up to 2,000 MAUs$200 / mo, Individual, 1 creator; the card prints '$200/month' with no billing period, and the FAQ says choosing the annual subscription at checkout gives Business plans 1 month free. Educator is $10/mo for teachers
PlansStarter, Growth, EnterpriseFree, Individual, Team, Enterprise, Educator, Institutions
What the plans changeFeatures and per-type quotasPrivacy, branding, collaboration, analytics and exports
Next plan upGrowth: $499 / mo billed yearly, up to 2,000 MAUsTeam: $500 / mo, 1 seat included, $50 / mo per extra seat
Usage limitsGuides stop showing over the MAU quota; no extra chargeNo learner or tutorial caps, no overages
Annual billingUp to 30% off; monthly prices printed too1 month free on Business plans; no annual prices printed
Refund30-day money-back guaranteeFull refund within 30 days of purchase
Education plansNot listedEducator $10 / mo; Institutions from $1,200 / year for 10 creators

UserGuiding's page opens on yearly billing: Starter's $249 / mo is $2,988 a year, or $349 a month billed monthly, and covers up to 2,000 MAUs; above that it's a quote. iorad's $200 / mo is Individual's printed price for one creator (the card states no billing period; annual billing at checkout gives Business plans a month free); Enterprise, for 20 or more creators, is a quote. iorad card subscriptions can be cancelled anytime and revert to Free, keeping published tutorials live.

UserGuiding vs iorad features: what can each do?

CapabilityUserGuidingiorad
Tours and hotspots inside your appIncludedEnterprise (Live Mode, beta)
Checklists and resource centerIncludedNot listed
In-app surveys and NPSIncludedNot listed
Recorded step-by-step tutorialsNot listedIncluded
Desktop softwareNot listedCaptured with a Mac or Windows app
Exports to video, Word or Google DocsNot listedTeam plan and up
LocalizationGrowth plan and upEnterprise: 100+ languages

Feature by feature

A tick means the vendor’s pages list the feature on every plan or name no plan; text names the plan or version they put it on. A dash means the pages we read don’t mention it, which is not proof the product lacks it. “Only differences” keeps the features just one of the two lists.

FeatureUserGuidingiorad
Experiences
Product toursIncludedEnterprise
Tooltips and hotspotsIncludedNot listed
ChecklistsIncludedNot listed
Resource centerIncludedTeam and Enterprise (Widget Library)
Knowledge baseAll plans; private versions Growth plan and upNot listed
LocalizationGrowth plan and upEnterprise
Custom CSS and themesGrowth plan and up (custom CSS)Not listed
Modals and bannersIncludedNot listed
Interactive tutorialsNot listedAll plans, including Free (unlimited capture)
Learning modesNot listedAll plans, including Free
Tutorial librariesNot listedExtension and widget libraries from Team; the Web Library holds 10 on Team and 20+ on Enterprise
Audio and videoNot listedBasic audio on Individual; premium audio and video options on Team
Feedback
In-app surveysIncludedNot listed
Targeting and analytics
Segmentation and targetingIncludedNot listed
Product analyticsAll plans; advanced reporting Growth plan and upNot listed
Session replayGrowth plan and upNot listed
A/B testingGrowth plan and upNot listed
Event trackingGrowth plan and upNot listed
Goal trackingGrowth plan and upNot listed
Content analyticsNot listedEngagement dashboard on Individual; advanced analytics on Team
AI
AI insightsIncludedNot listed
AI assistantIncludedTeam and Enterprise (ioradical Agents, beta)
MCP serverIncludedEnterprise (beta)
AI content creationIncluded10 free uses for every user; ioradical Agents are on Team and Enterprise (beta)
ioradical AgentsNot listedTeam and up (beta)
Platforms and channels
Mobile appsNot supportedIncluded
Web appsIncludedCapture on all plans, including Free; Extension and Widget libraries from Team
Capture appsNot listedAll plans, including Free
Exports and self-hostingNot listedExports and static lists from Team; advanced exports and self-hosting on Enterprise
Integrations
CRM integrationsIncludedIntegrations with common apps on Free, per the FAQ; the Salesforce integration from Team
Analytics integrationsIncludedIntegrations with common apps on Free, per the FAQ; individual integrations aren't mapped to plans
Support tool integrationsIncludedIntegrations with common apps on Free, per the FAQ; individual integrations aren't mapped to plans
API and webhooksIncludedNot listed
IntegrationsNot listedIntegrations with common apps on Free, per the FAQ; individual integrations aren't mapped to plans
Security and admin
SSOEnterpriseTeam (SSO configuration)
Data hostingGrowth and Enterprise; add-on on StarterNot listed
Roles and permissionsGrowth plan and upTeam and Enterprise (Team Collaboration)
ComplianceEnterpriseIncluded
Privacy and data maskingNot listedPrivate tutorials and data masking from Individual; Free tutorials are public
Encrypt & Anti-TrackNot listedEnterprise
Team collaboration and workspacesNot listedTeam collaboration on Team; multiple workspaces on Enterprise

From UserGuiding's and iorad's own pages (pricing, product, integrations and help-center pages), checked 3 Nov 2026.

Where is each one stronger?

UserGuiding

AreaStrengthLimitation
PricingStarter and Growth prices are printed, with a 14-day trial, a 30-day money-back guarantee and no overage charge.No free plan is listed; each price covers up to 2,000 MAUs, above which it's a quote.
In-app contentTours, hotspots, checklists, surveys and a resource center inside your web app, targeted by segment, with engagement analytics.Starter caps active content: 15 guides, 10 hotspots, 1 checklist and 1 survey.
PlatformsContent displays in all modern web browsers on any device, per its FAQ.No native mobile apps, according to its FAQ; the pages we read don't mention desktop software.
ReviewsEase of use (456 of 782 reviews read), the range of in-app content (310) and the support team (298) lead the praise.Missing features (182), styling limits (99) and builder friction (95) are the most-named complaints.

iorad

AreaStrengthLimitation
PricingA free plan for public tutorials, and every plan has unlimited learners and tutorials with no per-learner fees.Free tutorials are public; private tutorials, data masking and the engagement dashboard start on Individual at $200 / mo.
CaptureRecords workflows in Chrome, Firefox or Edge and desktop programs through Mac and Windows apps, and exports to video, Word, Google Docs and Google Slides.Its pricing FAQ calls its tutorials standalone; in-app Live Mode guidance is listed only on Enterprise and marked beta.
IntegrationsDirect integrations with Zendesk, Freshdesk, ServiceNow, Slack, Confluence, HubSpot, Litmos, WorkRamp and 360Learning, and publishing to Salesforce Knowledge.Publishing to Salesforce Knowledge needs Team or Enterprise, per the plan table.
ReviewsEase of use (46 of 52) leads the praise; help-center content (17), employee training (16) and quick setup (16) follow.Missing features (16) and friction capturing and editing (13) lead the complaints; 26 of the 52 are seller-invited reviews posted on May 6 and 7, 2026.

What do UserGuiding and iorad reviewers say?

UserGuiding

4.7

782 reviews on G2 · read 3 Nov 2026

Reviewers most often praise ease of use (456 of the 782 reviews read), the range of in-app content such as tours, tooltips, checklists and announcements (310), the support team (298), quick install and setup (238) and building flows without developers (184). The most common criticisms are missing features (182), styling limits (99), friction in the builder and Chrome extension (95) and the learning curve (78), while 162 reviews name no dislike.

G2’s star split

  • 5 stars643 reviews
  • 4 stars128 reviews
  • 3 stars9 reviews
  • 2 stars1 reviews
  • 1 stars1 reviews

G2 counts a 4.5 with the 5-star reviews.

Where the reviews we read came from

  • Invited by UserGuiding 375
  • Organic 325
  • Invited by G2 for UserGuiding 53
  • G2 charity campaign 18
  • Invited by G2 11
  • Incentivized 457

Praised for

  • Easy to use456/782 reviews
  • Flow types: tours, tooltips, checklists, modals310/782 reviews
  • Customer support and success team298/782 reviews
  • Quick install and setup238/782 reviews
  • Builds flows without developers184/782 reviews

Criticised for

  • Missing features182/782 reviews
  • Styling limits99/782 reviews
  • Builder or browser-extension friction95/782 reviews
  • Learning curve, hard-to-find settings78/782 reviews
  • Reporting and analytics depth68/782 reviews

162 of 782 name no dislike at all.

All 782 reviews on G2, each read and tagged by an AI model against a fixed list of themes. Written 2019–2026; 68 in the year before 3 Nov 2026.

iorad

4.7

52 reviews on G2 · read 3 Nov 2026

Of 52 reviews, 46 praise iorad's ease of use, 17 its use for help-center and knowledge-base content, 16 its use for training employees on internal software, and 16 its quick setup. The most common criticisms are missing features (16 of 52 reviews), friction capturing and editing tutorials (13), then a learning curve with hard-to-find settings (7), bugs (7) and pricing (7), while 6 name no dislike.

G2’s star split

  • 5 stars47 reviews
  • 4 stars5 reviews
  • 3 stars0 reviews
  • 2 stars0 reviews
  • 1 stars0 reviews

G2 counts a 4.5 with the 5-star reviews.

Where the reviews we read came from

  • Invited by iorad 38
  • Invited by G2 12
  • Organic 2
  • Incentivized 13

Praised for

  • Easy to use46/52 reviews
  • Resource center and in-app help17/52 reviews
  • Employee and internal-software adoption16/52 reviews
  • Quick install and setup16/52 reviews
  • Flow types: tours, tooltips, checklists, modals13/52 reviews

Criticised for

  • Missing features16/52 reviews
  • Builder or browser-extension friction13/52 reviews
  • Learning curve, hard-to-find settings7/52 reviews
  • Bugs and glitches7/52 reviews
  • Price and plan structure7/52 reviews

6 of 52 name no dislike at all.

All 52 reviews on G2, each read and tagged by an AI model against a fixed list of themes. Written 2019–2026; 40 in the year before 3 Nov 2026.

How we compared

Prices, plans and limits come from each vendor’s own pages, read on the dates below through a US browser session; nothing is taken from memory or from other review sites. UserGuiding's were re-checked against screenshots of its live pricing page 19 Oct 2026. iorad's were re-checked against screenshots of its live pricing page 19 Oct 2026.

UserGuiding on G2: 4.7 / 5 from 782 reviews, read 3 Nov 2026. All 782 reviews on G2, each read and tagged by an AI model against a fixed list of themes.

iorad on G2: 4.7 / 5 from 52 reviews, read 3 Nov 2026. All 52 reviews on G2, each read and tagged by an AI model against a fixed list of themes.

Feature cells say “Not listed” when a vendor’s pages don’t mention the feature, not that it’s missing. Spotted something out of date? Write to hello@useronboarding.academy.

UserGuiding vs iorad: FAQ

Is UserGuiding cheaper than iorad?

They charge for different things. UserGuiding prices by monthly active users: Starter is $249 / mo billed yearly for up to 2,000 MAUs, and above that it's a quote. iorad prices by tutorial creator, with unlimited learners on every plan: Free costs nothing for public tutorials, Individual is $200 / mo for one creator, and Team $500 a month with one seat included and $50 a month per extra seat. iorad's price doesn't change with the number of people who view your tutorials.

Do UserGuiding and iorad do the same job?

Not quite. UserGuiding shows tours, hotspots, checklists and surveys inside your own web app to the users who sign into it. iorad records the steps you click through and turns them into standalone tutorials, shared by link, embed, a browser-extension library or a widget in your app. iorad's pricing FAQ contrasts this with digital adoption platforms that overlay guidance inside software, and its Enterprise plan adds in-app Live Mode guidance, marked beta.

Do they work with desktop or mobile apps?

UserGuiding's FAQ says it doesn't support native mobile apps, though content displays in modern browsers on any device; the pages we read don't mention desktop software. iorad captures desktop programs through its Mac and Windows apps as well as browser workflows; the iorad pages we read don't mention mobile apps.

Can I try them for free?

UserGuiding offers a 14-day free trial without a credit card, extendable on request, and a 30-day money-back guarantee. iorad lists no trial but has a free plan with no time limit, which its FAQ recommends starting on; free tutorials are public, and paid plans come with a full refund if you ask within 30 days of purchase.

Which is easier to use?

Ease of use is the most-praised theme for both: 456 of the 782 UserGuiding reviews we read and 46 of iorad's 52. Quick setup comes up in 238 and 16. A learning curve is named in 78 and 7, and friction in the builder, or in capturing and editing tutorials, in 95 and 13.

What do reviewers dislike?

For UserGuiding: missing features (182 of the 782 reviews we read), styling limits (99) and friction in the builder or Chrome extension (95). For iorad: missing features (16 of 52), among them a 250-character limit per step, then friction capturing and editing tutorials (13), the learning curve (7), bugs (7) and price (7). 162 UserGuiding and 6 iorad reviews name no dislike.

How are their G2 ratings?

UserGuiding is rated 4.7 out of 5 from 782 reviews and iorad 4.7 from 52, as read on 3 Nov 2026. We read all of iorad's reviews: 12 date from 2019 to 2023 and 40 from 2026, and 38 of the 52 were invited by iorad, 26 of them posted on May 6 and 7, 2026. Of the 782 UserGuiding reviews we read, 428 were invited by the vendor or by G2 on its behalf.

How did you compare them?

We read UserGuiding's pricing and integrations pages and iorad's home, pricing and features pages on 19 Oct 2026 and recorded only what they state, then had an AI model read all of both tools' reviews on G2 (52 of iorad's and 782 of UserGuiding's) and tag each against a fixed list of themes. The method section above lists every page and date.

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