Is UserGuiding cheaper than Apty?
UserGuiding prints its prices: Starter is $249 / mo and Growth $499 a month, both billed yearly for up to 2,000 MAUs. Apty prints none: each deployment is quoted on the users and applications it covers and its implementation needs, with every core feature included, so a comparison needs an Apty quote. In the reviews we read, 57 of 782 UserGuiding reviewers criticise the price or plan structure, and none of the 147 Apty reviewers does.
Which suits employee software?
Apty's pages are about how work gets done inside enterprise applications, and address training leaders, IT leaders, department managers and digital transformation teams; 78 of the 147 Apty reviews we read praise it for guiding employees through internal software such as Workday, Salesforce and ServiceNow. UserGuiding's pricing page addresses the owners of a product or web app and prices by the users who sign into it, though its pricing table lists an employee onboarding module, UserGuiding Now, on some plans.
Do they work in mobile and desktop apps?
UserGuiding's FAQ says it doesn't support native mobile apps, though content displays in modern browsers on any device; the pages we read don't mention desktop apps, and 20 of the 782 reviews we read name mobile support gaps. Apty's pages don't mention native mobile or desktop apps, and its structured data gives the platform as 'Web, Any Browser'; three of the 147 reviews we read, from 2020 and 2021, say it didn't work with desktop applications, one of them calling them thick-client applications.
Can I try them for free?
UserGuiding offers a 14-day free trial without a credit card, extendable on request, and a 30-day money-back guarantee. Apty's pricing page lists neither a free plan nor a trial; its options are 'Request pricing', 'Get custom pricing' and 'Book a demo'.
Which is easier to use?
Ease of use is praised in 456 of the 782 UserGuiding reviews we read and 64 of the 147 Apty ones, and quick setup in 238 and 31. A learning curve comes up in 78 and 20. Friction in the builder or Chrome extension comes up in 95 UserGuiding reviews, and friction in Apty's editor and element selection in 17, several of them on complex or custom-built applications.
What do reviewers dislike?
For UserGuiding: missing features (182 of the 782 reviews we read), styling limits (99) and friction in the builder or Chrome extension (95). For Apty: missing features (22 of 147), among them ready-made templates and a way to go back a step in a walkthrough, then the learning curve (20), editor friction (17) and bugs (10). 162 UserGuiding and 58 Apty reviews name no dislike.
How are their G2 ratings?
UserGuiding is rated 4.7 out of 5 from 782 reviews and Apty 4.7 from 147, as read on 3 Nov 2026. We read all of Apty's reviews: they date from August 2019 to March 2026, 106 of them from 2019 to 2021 and 13 from 2025 or later, and 114 were invited by Apty or by G2 on its behalf. Of the 782 UserGuiding reviews we read, 428 were invited by the vendor or by G2 on its behalf, and 286 are from 2025 or 2026.
How did you compare them?
We read UserGuiding's pricing and integrations pages and Apty's home, pricing and features pages on 19 Oct 2026 and recorded only what they state, then had an AI model read all of both tools' reviews on G2 (147 of Apty's and 782 of UserGuiding's) and tag each against a fixed list of themes. Apty's site is now apty.ai; apty.io addresses redirect there. The method section above lists every page and date.
UserGuiding