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Top 9 Free User Onboarding Software: A Comprehensive Guide

In this article, we will list the top 9 free onboarding software which can be helpful for your needs. 
Written by
Hilal Yıldırım
Published on
February 22, 2023

Onboarding, also known as employee orientation, integrates new employees into an organization. The goal of onboarding is to help new employees become productive and effective as quickly as possible by providing them with the information and resources they need to be successful in their new roles.

What is Onboarding Software?

Onboarding software is a tool that helps businesses guide new users through the process of getting started with a product or service. It is typically used to provide new users with information about the product, including how to use it, what features are available, and how to get the most out of the product. 

Another goal of onboarding software is to make the process of welcoming new employees to the company as seamless and efficient as possible.

The software streamlines various aspects of the onboarding process, including document management, training, and communication, ensuring that new hires have all the information and resources they need to get started on their new job.

Effective onboarding can be an important factor in employee engagement, productivity, and retention. By providing new employees with the information and resources they need to be successful, organizations can help ensure that they are able to make a positive contribution to the organization from the start.

It also helps employees understand their roles, expectations, and how they fit into the organization, which can be helpful to new hires.

Onboarding software can also be used to improve the user experience by providing users with interactive tutorials, product tours, and other types of guidance. It can also track user progress and engagement throughout the onboarding process, which can help to identify areas where users may be struggling and provide additional support.

Overall, using free onboarding software can help businesses to increase the adoption of their product or service.

By providing new users with the information they need to get started and become proficient in using the product, businesses can increase the likelihood that users will continue to use the product over time. 

Top 9 Free Onboarding Software

free onboarding software

1- Intro.js

Intro.js is a free, lightweight, open-source library that provides an elegant solution for creating guided tours or product walkthroughs for your web application.

It's designed to be flexible and easy to use, with a simple and intuitive API that enables developers to create custom steps and tooltips for each stage of the tour. 

Intro.js is fully responsive and works seamlessly across a wide range of devices, from desktops and laptops to smartphones and tablets. This makes it an ideal choice for creating responsive and accessible product walkthroughs that will work for all users, regardless of the device they're using.

Free Plan: Yes ✅

2- Pendo Free

Pendo is a product experience platform that helps companies deliver better product experiences to their users.

Pendo Free is a free version of the platform that provides basic features for small to medium-sized teams who are looking to get started with product analytics and in-app guidance.

With Pendo Free, you can get insights into how your users interact with your product, track product adoption and usage patterns, and surface insights that can help you improve your product.

You can also create in-app guides and tooltips to help users discover new features and workflows and increase engagement and adoption.

The free version of Pendo offers limited access to the platform's analytics and engagement capabilities. However, it is still a powerful free onboarding software for small teams looking to optimize their product experience. 

Free Plan: Yes ✅

Free Trial: Yes ✅

3- UserGuiding

UserGuiding is a software platform that provides a comprehensive solution for creating and managing product tutorials, walkthroughs, and interactive user onboarding experiences.

The platform is built to help companies improve the user experience of their products and enhance overall adoption and retention rates. 

UserGuiding platform is user-friendly and intuitive, making it easy for businesses of all sizes to create and manage their own product tours and onboarding experiences.

The platform allows for creating interactive guides, step-by-step tutorials, and customized walkthroughs that can be embedded directly into the product. With UserGuiding, you can create custom onboarding experiences that fit the needs of your specific product and business.

As a result, UserGuiding can help you improve conversion rates, reduce support costs, and boost customer satisfaction.

If you're looking for a way to make onboarding easier for your users, UserGuiding is worth checking out.

Free Trial: Yes ✅

4- Shepherd.js

Shepherd.js is an open-source, free, modern JavaScript library that makes it easy to create and manage product tours for websites and web applications.

It provides a simple API for creating step-by-step guides, complete with customizable animations, dynamic positioning, and responsive design. 

With Shepherd.js, developers can create intuitive and interactive product tours that help users understand complex features and functionalities in a matter of minutes.

The library is highly customizable, allowing developers to fully control the look and feel of their product tours while also providing a range of pre-made UI components to get started quickly.

One of the key benefits of using Shepherd.js is that it will enable companies to create interactive product tours, which can help users understand how to use the product more quickly and effectively.

Free Plan: Yes ✅

5- Zenefits

Zenefits is a cloud-based human resources (HR) and benefits platform that offers a suite of HR services to businesses of all sizes.

The platform was founded in 2013 and is headquartered in San Francisco, California.

Zenefits streamlines HR processes, such as onboarding and benefits administration, into one central platform, making it easier for HR departments to manage employees and benefits.

One of the critical features of Zenefits is its benefits platform, which allows HR departments to manage benefits enrollment and administration online. This includes enrolling employees in benefits plans, tracking employee eligibility, and processing registrations and changes in real time.

This free onboarding software also provides employees with an online portal to access information about their benefits, enroll in new plans, and make changes to their coverage.

Free Plan: Yes ✅

Free Trial: Yes ✅

6- Appcues

Appcues is a user onboarding and engagement platform that helps businesses increase the adoption and retention of their web and mobile applications.

The platform provides a user-friendly interface for creating and delivering in-app guidance, tutorials, and product updates.

Appcues also offers analytics and tracking capabilities, allowing businesses to monitor the performance of their onboarding experiences and make data-driven decisions about future improvements.

Free Plan: No ❌

Free Trial: Yes ✅

7- Qualee

Qualee allows businesses to track user engagement throughout the onboarding process.

This can provide valuable insights into areas where users may struggle and enable businesses to provide additional support where needed.

This feature can help increase user retention and engagement.

Another unique aspect of Qualee is its ability to integrate with other tools and platforms.

It allows businesses to incorporate data and insights from other tools into the onboarding process, providing a more comprehensive view of the user experience.

Free Plan: Yes ✅

Free Trial: Yes ✅

8- Asana

Asana is a popular cloud-based project and task management tool designed to help teams increase productivity and improve collaboration.

It was founded in 2008 by Facebook co-founder Dustin Moskovitz and former engineer Justin Rosenstein and has since grown to become one of the most widely-used project management platforms in the world.

Asana offers a range of features that make it easy for teams to manage tasks, track progress, and communicate with each other, all in one place. 

Whether you're working on a large project with multiple teams or just need to keep track of your own tasks, Asana has the tools to help you stay organized and on track.

The platform's intuitive interface, powerful features, and flexible customization options make it a popular choice for teams of all sizes across a wide range of industries. So whether you're a small startup or a large enterprise, Asana is a tool that can help you streamline your work and achieve your goals.

Free Plan: Yes ✅

Free Trial: Yes ✅

9- Helppier

Helppier is a user-friendly software solution designed to provide support and guidance to users of web and mobile applications.

The platform offers a suite of features including in-app tutorials, step-by-step guides, interactive FAQs, and chatbots to streamline support and improve the user experience.

With its user-friendly interface, Helppier makes it easy for companies to create, manage, and deploy support materials to help users get the most out of their products and services.

Free Plan: No ❌

Free Trial: Yes ✅

In Summary

Free onboarding software is a critical tool for any business that wants to ensure new users have a smooth and successful experience with their product or service.

The examples above are just a few of the many free onboarding software options available on the market today.

Each of these tools provides a step-by-step walkthrough of the product, highlighting key features and functionality and providing tips and tricks to help users become proficient in using the product. 

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