Rated 4.7 stars by over 170 G2 users

Appcues

Appcues is a product adoption platform that enables businesses to create and track in-app experiences without coding. It can be utilized to improve product and feature adoption, track user behavior and product usage at the core level, onboard new users of software products, or create in-app surveys or announcements.

Featured Features

We have compiled all the features that Appcues promises for you with details.
Product Walkthroughs
Interactive in-app tours that walk users through your product or a certain feature, to improve user training.
In-app Messages
Tooltips, hotspots, and announcement banners to improve feature adoption and user engagement.
In-app Surveys
NPS or short-form surveys to engage with your users and gather valuable feedback at the right time.
Product Usage Tracking
In-depth analytics of the performance of your interactive content and overall product usage.

Essentials

$
249
Per month
The essentials to provide your best work for clients.
For only 2500 users with annual billing.
3 user licenses
Standard pattern library, including NPS surveys
10 Track Events (click-to-track)
Email support

Professional

$
879
Per month
A plan that scales with your rapidly growing business.
For only 2500 users with annual billing.
10 user licenses
Advanced pattern library, including Checklists and Launchpad
Unlimited Track Events (click-to-track)
Customer Success Support

Essentials

$
299
Per month
The essentials to provide your best work for clients.
For only 2500 users with annual billing.
3 user licenses
Standard pattern library, including NPS surveys
10 Track Events (click-to-track)
Email support

Growth

$
879
Per month
A plan that scales with your rapidly growing business.
For only 2500 users with annual billing.
10 user licenses
Advanced pattern library, including Checklists and Launchpad
Unlimited Track Events (click-to-track)
Customer Success Support

Appcues is good for

User Onboarding:
Appcues enables you to engage with your new users and customers in a fun, interactive way where they are shown the core value of your product in the quickest time possible.

Product and Feature Adoption:
Appcues provides product tours and in-app messages to engage with the right users at the right time; to ensure they’re getting the most out of your platform and are adopting all the different features.

Appcues is bad for

Steep Learning Curve:
Appcues, as a comprehensive platform, doesn’t offer the simplicity and the digestible first experience, reviews suggest. Most claim the implementation requires developer input.

Above-Average Pricing:
Compared to digital adoption and user onboarding platform market average, Appcues’ pricing is more expensive than most for the similar value.

Frequently Asked Questions

Where is Appcues based?
How do I install Appcues?
What does Appcues do?
How many employees does Appcues have?
Does Appcues support mobile?
How can I use Appcues?
from G2

"Fairly robust onboarding tool"

I like the flexibility of flows you can build in Appcues and the ways you can use it to engage with your users. I also really enjoy the analytics you get alongside the flows you build.

Maria R.
from G2

"Flexible tool for onboarding, but still a little rough around the edges"

The main benefit of Appcues is its flexibility. You can embed custom code into tooltips to change their appearance, run scripts, embed an iframe, or insert buttons that do custom actions.

Anonymous User
from G2

"Fantastic customer onboarding tool."

Is so easy to use, after the initial set up there is no dev resources needed to create additional flows and surveys.

Stefanie B.