Usetiful

Rated 4.7 stars by over 76 G2 users

Usetiful is a digital adoption platform that offers advanced user onboarding features like product tours, smart tips (hotspots), and onboarding checklists. The tool is praised for having a simplistic design, and especially smaller businesses greatly enjoy its affordable pricing.

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Featured Features

We have compiled all the features that Usetiful promises for you with details.

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Product tours

Usetiful offers one of the most important features for digital adoption, product tours, to its users for on-screen guidance.

Onboarding checklists

Usetiful’s onboarding checklists help bring different product tours together to create a seamless experience for the users.

Smart tips

Smart tips are Usetiful’s tooltips that appear in a hotspot style when a certain on-screen element is hovered on.

Essentials

$

249

Per month

The essentials to provide your best work for clients.

Try Appcues

For only 2500 users with annual billing.

3 user licenses

Standard pattern library, including NPS surveys

10 Track Events (click-to-track)

Email support

Professional

$

879

Per month

A plan that scales with your rapidly growing business.

Try Appcues

For only 2500 users with annual billing.

10 user licenses

Advanced pattern library, including Checklists and Launchpad

Unlimited Track Events (click-to-track)

Customer Success Support

Essentials

$

299

Per month

The essentials to provide your best work for clients.

Try Appcues

For only 2500 users with annual billing.

3 user licenses

Standard pattern library, including NPS surveys

10 Track Events (click-to-track)

Email support

Growth

$

879

Per month

A plan that scales with your rapidly growing business.

Try Appcues

For only 2500 users with annual billing.

10 user licenses

Advanced pattern library, including Checklists and Launchpad

Unlimited Track Events (click-to-track)

Customer Success Support

Usetiful Pricing

Usetiful has a free trial and a freemium option; the trial requires credit card information.

Free Version

Only 1 tour and up to 2000 assists

Plus Plan

€29/month for up to 5000 assists

Premium Plan

€99/month for up to 20.000 assists

Enterprise Plan

Custom pricing

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Usetiful is good for

Simplistic onboarding for small businesses:
‍Thanks to its simple set of features with basic capabilities and affordable pricing, as well as its free plan, small businesses and even startups can easily afford and make use of Usetiful.

Usetiful is bad for

High customization and complex user experiences:
‍Though Usetiful is as useful as can be for businesses with smaller digital adoption ambitions, the tool’s lack of advanced features like reporting, feedback collection, an in-app widget, and other essential features for a fully-fledged onboarding UX makes Usetiful bad as a solution for advanced digital adoption.

Integrated workflows:
As of 2022, Usetiful virtually has close to no app integrations, which makes it rather difficult for users who are used to working in a seamless workflow.

Frequently Asked Questions

Who should use Usetiful?

What are some Usetiful alternatives?

How much does Usetiful cost?

What is Usetiful used for?

Do I need to give my credit card information for Usetiful free trial?

from G2

“Affordability meets UX”

Usetiful allows me to create personalized product tours and flows that are in many ways essential to a strong UX. As a UX designer, this is one of the best and affordable ways to quickly spin up user onboarding and product touring flows.Sometimes, a part of a flow isn't playing nice with Safari's browser bar on a phone, sometimes hiding the next button making me scroll up or down for the modal to either change positions or to minimize the bar to see the next buttons. This might be an issue with Safari, however.

Administrator in Design

from Capterra

“Easy to implement, fast to work with ”

Easy to adopt by the non-tech team, they managed to add online tours to our web app. Found it very straightforward to implement, based on my previous experience with similar software. Had some question when starting to use Plus Plan, the support team was very quick to answer.Missing some more complex functionalities such as in-depth reports, feature adoption, customer surveys & feedback, extra design features and templates.

Alina N.

from G2

“Handy tool to connect customers to value”

At times we struggled with setting up the individual steps and targeting, but we successfully set it up with the help of the Usetiful team.We would appreciate more integrations to out internal systems, but we had been told they are working on it.

Rated 4.7 stars by over 76 G2 users

Usetiful

Featured Features

Product tours

Onboarding checklists

Smart tips

Essentials

$

Professional

$

Essentials

$

Growth

$

Usetiful Pricing

Free Version

Plus Plan

Premium Plan

Enterprise Plan

Usetiful is good for

Usetiful is bad for

Frequently Asked Questions

Who should use Usetiful?

What are some Usetiful alternatives?

How much does Usetiful cost?

What is Usetiful used for?

Do I need to give my credit card information for Usetiful free trial?

“Affordability meets UX”

“Easy to implement, fast to work with ”

“Handy tool to connect customers to value”

At times we struggled with setting up the individual steps and targeting, but we successfully set it up with the help of the Usetiful team.We would appreciate more integrations to out internal systems, but we had been told they are working on it.

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