User Onboarding · Built with UserGuiding
Vieworks’ onboarding proves more steps work too
Vieworks runs a 14-step interactive product tour with one-line tooltips and a dimmed backdrop, plus shorter tours for tasks such as creating a seat.
At the time of the screenshots, Vieworks, a video campaign platform, onboarded new users with a 14-step interactive product tour built with UserGuiding. A "Welcome to Vieworks" modal introduces the Quick Start Guide, then tooltips lead users through setting up their company: "Lets click here to set up your Company", "Click edit Company", "Enter your full company name". Shorter contextual tours cover specific tasks, such as creating a brand seat, where some steps wait for input ("Fill input to proceed") before moving on.
Why it works
✅ Many steps, short copy: long tours are usually a risk, but each Vieworks tooltip is a single short instruction, so 14 steps still move quickly and don't feel like a lecture.
✅ Focused: the rest of the screen is dimmed and the target field or button is outlined, so users always know where to look.
✅ Interactive: many steps ask users to click a button or fill in a field in the real product, which makes them an active part of the setup rather than readers of it.
More on this pattern: interactive product tours and onboarding tours.
