Checklists · Built with Pendo
Userflow’s plan picker survey is the type users like to answer
Userflow helps buyers pick a plan with a five-question survey of one-click answers, a skip link up front and a chat link for anything else.
At the time of the screenshot, Userflow helped people choose a plan with a short in-app survey. The first line reads "Let's help you pick the best plan. 5 quick questions left." followed by a bold "Skip to plan selection" link. Each question has a few one-click answers; the one captured asks how many monthly active users your app has, with two options. A "Chat with us" link sits at the bottom for anyone with other questions.
Why it works
✅ Short and simple: users want to answer this survey because it helps them choose. Keeping it to five questions with as few options as possible makes that even easier.
✅ Skippable: users who know what they want can skip straight to the plans. Putting the skip option in the very first line of the survey is a good practice.
✅ Help option: Userflow knows buyers may have questions the survey can't answer, so a chat link sits right below it.
More on this pattern: in-app survey types and personalised onboarding. This example is listed as built with Pendo; see the Pendo review.
