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UserOnboarding Academy

User Onboarding

Netflix’s signup onboarding is designed to be quick and personal

Netflix's signup takes three numbered steps (account, plan, payment), then asks users to pick three titles they like to personalise recommendations.

Netflix signup Step 1 of 3, Create a password to start your membership, with email and password fields and a Next button

At the time of the screenshots, Netflix's website ran a three-step signup flow, each screen labelled "Step 1 of 3" and so on. Users create a password ("Just a few more steps and you're done! We hate paperwork, too."), choose a plan from a comparison table, then set up payment. One last screen personalises the account: "Human, choose 3 you like." Users click three titles from a grid of posters so Netflix can suggest shows they'll enjoy.

Netflix signup Step 1 of 3, Create a password to start your membership, with email and password fields and a Next button
Netflix Step 1 of 3 screen titled Finish setting up your account, with device icons and a Next button
Netflix Step 2 of 3, Choose your plan, listing three benefits such as No commitments, cancel anytime
Netflix plan comparison table for Basic, Standard and Premium, by monthly price, video quality and resolution
Netflix Step 3 of 3, Set up your payment, with Credit or Debit Card and Gift Code options
Netflix screen titled Human, choose 3 you like, with a grid of show posters and a Continue button

Why it works

✅ Quick and painless: three numbered steps, one task per screen and a single Next button. Users always know how much is left.

✅ Personal from the start: even a short signup makes room for taste. Picking three titles means the first home screen already reflects the new member's preferences.

✅ Easy to navigate: every step is required to start watching, so there's nothing to skip and no need for a skip button.

More on this pattern: website onboarding and personalised onboarding.