Product tours
Memsource’s contextual feature tour is precise and concise
Memsource introduces its Jobs page with a welcome modal, a short tooltip tour with dot progress and a closing modal that uses GIFs for batch operations.
Memsource, the translation management platform, introduced its new Jobs page with a feature tour. At the time of the recording, a "Welcome to Jobs!" modal lists three benefits (faster job management, better visibility, build your own views) with a "Get started" button and a link to a demo. Tooltips then point at the controls on the page, from grouping jobs and reordering columns to showing or hiding columns and saving your settings, each with Previous and Next buttons and a row of progress dots. A final modal on batch operations closes the tour with a "That's it!" button.
Why it works
- Concise: the tooltip part runs to five dots, a sensible length for a feature tour, and each tooltip is a heading plus one or two sentences.
- Contextual: every tooltip sits on the control it describes, so the Jobs page explains itself in place and you can try each control as you go.
- Visual support for the empty page: a new user's job list is empty ("No more results"), so batch operations can't be shown live. The closing modal uses animated screenshots of a full list instead, which is a smart way to explain something that hasn't happened yet.
More on this pattern: new feature onboarding and how to create a product tour.
