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UserOnboarding Academy

Product tour · First use

Landbot’s sleek onboarding flow is fun with a mascot

Landbot's mascot offers new users an 11-step product tour that builds a first chatbot and ends with confetti and a "Tutorial completed!" message.

Screenshot added to the library in February 2022; its exact capture date wasn’t recorded, and the product may look different today. Write-up reviewed 22 Oct 2026.

Landbot mascot speech bubble offering a 5-day PRO trial and a first-bot tour, with No, thanks and Yes, show me! buttons

At the time of the screenshot, Landbot opened its dashboard with a mascot-led product tour. The mascot, also called Landbot, appears in a speech bubble: "You've been given a 5-day PRO trial. Want to learn how to build your first bot?" with No, thanks and Yes, show me! buttons. The 11-step tour that follows highlights one part of the bot builder at a time, with a step counter and a Skip tour link on each tooltip and the mascot popping up beside them. It ends in a preview of the finished bot, with confetti and a "Tutorial completed!" message.

Why it works

✅ A mascot sets the tone: the friendly character makes a long tour feel lighter, and its regular appearances break the 11 steps into smaller pieces.

✅ Clear design: strong highlighting, short tooltips (some with an animated preview of the action), a step counter and a Skip tour link on every step make a long flow easier to sit through.

✅ Celebration at the end: confetti and a completion message are a small touch, but they give the user an early win right after building their first bot.

More on this pattern: onboarding tours and the aha moment.