Product Tours · Built with UserGuiding
Ideta’s tooltip highlights include the help button
Ideta's six-step product tour highlights one element at a time on a dimmed screen and keeps its help widget lit, so help is one click away mid-tour.
At the time of the recording, chatbot builder Ideta gave new users a six-step product tour. It opens with a welcome modal for the bots list ("Here, you can find all your bots"), then moves to tooltips that highlight one element at a time on a dimmed screen: the Create a new bot button, then the icon for sharing a bot with other users. A progress bar and a step counter sit at the bottom of each tooltip. Throughout, the "Do you need help?" widget in the corner stays lit.
Why it works
✅ Short and to the point: six modals and tooltips in total. Long tours tend to get skipped, so keeping the count low makes it more likely users finish.
✅ Interactive: some steps ask the user to click the highlighted element itself instead of a Next button, so they learn by doing.
✅ Aware of user needs: the help widget stays highlighted alongside each step, so a user who gets stuck doesn't have to leave the tour or squint at a darkened screen to find help.
More on this pattern: product tours and tooltips. This example is listed as built with UserGuiding; see the UserGuiding review.
