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UserOnboarding Academy

User onboarding

Figma’s initial onboarding is focused on quick starts

Figma welcomes new users with a short modal sequence: name your team, invite people, pick a plan, then choose what to make first.

Figma onboards first-time users with a welcome modal that runs through a few quick steps. At the time of the recording, "Welcome to Figma" asks you to name your team, the next screen offers an invite link and an email field for collaborators, and a third compares the free Starter plan with Professional. The last screen asks "What would you like to do first?" (design in Figma or whiteboard in FigJam) and opens a choice of presets and templates such as a blank canvas or an iPhone frame. A row of step dots under the modal shows how far along you are.

Why it works

  • Only the steps that matter: personalisation, inviting your team, the plan choice and a first file all fit in one short sequence, and you leave it with something open to work on.
  • Easy to postpone: "Do this later" and "Skip this step" links sit under the main buttons, so nobody is stuck on a step they're not ready for.
  • Built to Figma's own standard: the welcome title is drawn as a selected text layer with resize handles, a small nod to the product itself, and every choice is a large, clear card.
  • A quiet progress bar: the step dots aren't prominent, but they tell you the sequence is short.

More on this pattern: new user onboarding and how companies use UI modals.