Canva’s feature onboarding is as non-disruptive as can be
Canva uses a slideout modal to show users a new feature without disrupting their own task.
While downloading a creation users make on Canva, a slideout modal is prompted on the screen which shows the download information on top while featuring new feature visuals, copy and CTAs at the bottom of the slideout.
✅ Non-disruptive - Because the slideout modal is triggered for a user-originating action, Canva’s slideout and specifically the part where it onboards the user to a new feature is as non-disruptive as possible since it is merged with a trigger-response in-app message.
✅ Visually supported - The visual that is displayed on the modal makes the modal even less disruptive and more engaging.
✅ User journey-aware - A new feature bing introduced right when the desired task of a user is completed highly boosts the click rate of the new feature onboarding.
