Gainsight already being a popular customer success tool, for users to leverage the capabilities of the platform and integrate smoothly, Gainsight PX is a perfect user onboarding solution.
Quick insights and analytics:
Gainsight PX takes on its mother tool in delivering meaningful data but the best part is how all the data can be viewed on a dashboard on the go.
Limited feature set:
The onboarding UX elements Gainsight PX offers are quite limited in terms of advancement and number; there are different solutions that can deliver more for a more affordable price.
Code knowledge required:
Though Gainsight PX is better than having to code the entire onboarding flow, there is still some coding knowledge required, which might end up eating up quite a lot of time on the developer side.