Gainsight PX

Rated 4.4 stars by over 132 G2 users

Gainsight PX is one of the products of the popular tool Gainsight and it is a dedicated solution for product experiences, as the name suggests. The main focus of the tool is to look into user behavior and shape it through product tours.

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Featured Features

We have compiled all the features that Gainsight PX promises for you with details.

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In-app guides

Gainsight PX uses in-app guides to onboard and guide users through tooltips and walkthroughs

Knowledge center bots

Gainsight PX uses knowledge center bots to let users navigate through support

Powerful segmentation and targeting

Gainsight PX makes use of the power of its mother tool, Gainsight, to give users an in-depth segmentation and targeting experience

Essentials

$

249

Per month

The essentials to provide your best work for clients.

Try Appcues

For only 2500 users with annual billing.

3 user licenses

Standard pattern library, including NPS surveys

10 Track Events (click-to-track)

Email support

Professional

$

879

Per month

A plan that scales with your rapidly growing business.

Try Appcues

For only 2500 users with annual billing.

10 user licenses

Advanced pattern library, including Checklists and Launchpad

Unlimited Track Events (click-to-track)

Customer Success Support

Essentials

$

299

Per month

The essentials to provide your best work for clients.

Try Appcues

For only 2500 users with annual billing.

3 user licenses

Standard pattern library, including NPS surveys

10 Track Events (click-to-track)

Email support

Growth

$

879

Per month

A plan that scales with your rapidly growing business.

Try Appcues

For only 2500 users with annual billing.

10 user licenses

Advanced pattern library, including Checklists and Launchpad

Unlimited Track Events (click-to-track)

Customer Success Support

Gainsight PX Pricing

Though Gainsight offers custom pricing for Gainsight PX, a free trial is available.

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Gainsight PX is good for

Gainsight integration:
‍Gainsight already being a popular customer success tool, for users to leverage the capabilities of the platform and integrate smoothly, Gainsight PX is a perfect user onboarding solution.

Quick insights and analytics:
‍Gainsight PX takes on its mother tool in delivering meaningful data but the best part is how all the data can be viewed on a dashboard on the go.

Gainsight PX is bad for

Limited feature set:
‍The onboarding UX elements Gainsight PX offers are quite limited in terms of advancement and number; there are different solutions that can deliver more for a more affordable price.

Code knowledge required:
‍Though Gainsight PX is better than having to code the entire onboarding flow, there is still some coding knowledge required, which might end up eating up quite a lot of time on the developer side.